Job Title

We are expanding our Managed IT practice at ITecSys Technologies and looking for L1 Engineers across Helpdesk, Server Management, and Network Infrastructure. If you are early in your IT career and want real enterprise exposure from day one, we want to hear from you.About ITecSys TechnologiesITecSys Technologies is a specialist cybersecurity and managed IT firm with over 15 years of experience serving enterprise clients in healthcare and financial services across India and the United States. We are building out our L1 operations team and hiring across three disciplines simultaneously.Who We Are Looking ForWe have openings across three L1 tracks. You do not need to choose — apply once and we will match you based on your background and strengths.Track 1 — IT Helpdesk Support Engineer→ First point of contact for end-user incidents across Windows, Microsoft 365, Active Directory, and remote support tools→ Ideal for: strong communicators with a customer-first mindset and solid Microsoft 365 / Windows fundamentalsTrack 2 — Server Management Engineer→ 24x7 monitoring and first-line support of Windows and Linux server infrastructure — health checks, alert triage, service restarts, escalation→ Ideal for: detail-oriented profiles comfortable with rotating shifts and server/OS fundamentalsTrack 3 — Network Infrastructure Engineer (NOC)→ 24x7 NOC monitoring — network alerts, LAN/WAN triage, ISP coordination, runbook execution, structured L2 handoffs→ Ideal for: networking enthusiasts with TCP/IP fundamentals and a CCNA or Network+ in progress or completedWhat All Three Tracks Require→ 0–2 years of experience in IT support, helpdesk, NOC, or server operations (freshers with strong certifications considered)→ A relevant degree — B.E./B.Tech, BCA, BSc Computer Science, or Diploma in IT/Electronics→ Strong verbal and written English communication→ Willingness to work in rotational shifts including nights and weekends where applicable→ A logical, methodical approach to troubleshooting and documentationCertifications that strengthen your application: CompTIA A+ / Network+ / Server+, CCNA, ITIL 4 Foundation, Microsoft MS-900 / MD-102, Linux EssentialsWhat We Offer→ Clear L1 → L2 → L3 career progression with active support at every stage→ Hands-on exposure to enterprise-grade technologies across real client environments→ Competitive salary with performance incentives→ Health insurance and group life cover→ Ongoing learning and development programmesHow to ApplySend your CV to Subject line: L1 IT Engineer Application | [Your Name]Tell us in two lines which track interests you most and why. Shortlisted candidates will be contacted within 7 business days.Selection process: CV Screening → Technical Assessment → Interview → Offer