Job Title

Company Description Auronix Tech India, a part of the Primetech global group from South Korea, is a leading provider of precision manufacturing and automation solutions for the electronics and semiconductor industries. We specialize in advanced test sockets, jigs and fixtures, PCB/FPCB cutting solutions, and customized automation equipment. With a state-of-the-art manufacturing facility in India and support from international engineering teams, we are dedicated to quality, innovation, and reliable manufacturing excellence. Role Description This is a full-time, on-site role for a Customer Support Associate, based in Devanahalli. The primary responsibilities include providing excellent customer support and service, resolving customer inquiries efficiently, and enhancing overall customer experience. Additional duties involve assisting with sales activities, providing training to clients as needed, and maintaining positive relationships with customers to ensure satisfaction. Qualifications Proficiency in Customer Support, Customer Experience, and Customer ServiceExperience in Sales and a customer-centric approach to promoting products or servicesCapability to provide effective customer Training and supportExcellent communication and interpersonal skillsProblem-solving skills and the ability to work efficiently in a fast-paced environmentBasic technical or engineering knowledge relevant to the electronics or manufacturing sector is a plusBachelor’s degree or equivalent