Salesforce Business Analyst – Data Analytics (Snowflake & Tableau)Location: IndiaWork Mode: RemoteExperience: 7–10 YearsEmployment Type: ContractJob SummaryWe are looking for a highly skilled Salesforce Business Analyst with strong Data Analytics expertise to bridge business needs with data-driven solutions. The ideal candidate should have hands-on experience in Salesforce (Sales/Service Cloud), Snowflake Data Warehousing, and Tableau Reporting, along with strong data modeling capabilities.Key ResponsibilitiesGather, analyze, and document business requirements for Salesforce and analytics solutionsWork closely with stakeholders to translate business needs into functional specifications and data requirementsDesign and optimize data models, reference tables, and data relationshipsCollaborate with data engineering teams for Snowflake data warehouse design and implementationCreate insightful dashboards and reports using Tableau for business decision-makingPerform data analysis, data validation, and data quality checksSupport Salesforce enhancements (Sales Cloud / Service Cloud) from a BA perspectiveWork with cross-functional teams including Developers, QA, and Product OwnersEnsure alignment between Salesforce data and downstream analytics platformsDrive UAT, documentation, and stakeholder communicationRequired SkillsStrong experience as a Business Analyst in Salesforce ecosystemHands-on experience with Salesforce (Sales Cloud / Service Cloud)Good understanding of data warehousing concepts (Snowflake preferred)Strong knowledge of data modeling, schema design, and reference data managementExperience in Tableau dashboard creation and data visualizationProficiency in SQL for data analysisExperience in requirement gathering, BRD/FRD documentation, and UAT supportStrong analytical and problem-solving skillsPreferred SkillsSalesforce certifications (Admin / BA / Platform App Builder)Experience working in Agile/Scrum environmentsExposure to ETL tools or data pipelinesUnderstanding of data governance and data quality frameworks
Job Title
Customer Relationship Management Business Analyst