Senior Technical Zuora Architect / Lead (Offshore) Role Overview We are seeking a Senior Technical Zuora Architect / Lead (Offshore) to co-design, implement, and operate enterprise Zuora Billing and Revenue solutions in a complex, multi-system SaaS environment. This is a hands-on role , working under the direction of an onshore Zuora Technical Lead, with responsibility for workflow implementation, tenant administration, integrations, releases, and off-hours escalation coverage . Key Responsibilities Scope & Ownership Co-design and implement Zuora Billing and Revenue solutions with the onshore lead. Own Zuora tenant administration , configuration, and operational stability. Implement and govern Workflows , Product Catalog, invoice templates, bill runs, and user/role administration. Ensure Zuora remains the system of record for subscriptions, billing, invoicing, and revenue. Integrations & Operations Work hands-on with Zuora REST/SOAP APIs , callouts, notifications, and events. Support and troubleshoot integrations with Salesforce, NetSuite, Avalara , payment gateways, and middleware platforms. Monitor workflows, bill runs, and integrations; support issue triage and resolution. Testing, Release & Compliance Support UAT, regression testing , and production releases using Zuora Deployment Manager . Maintain Postman collections , runbooks, and RCA documentation. Follow change control, SOX/SOC2 awareness , and secure handling of PII/PCI data. Collaboration & Coverage Operate independently during non-US hours and participate in Sev-1/Sev-2 on-call rotations . Provide clear documentation, async communication, and daily handoffs to the onshore lead. Mentor engineering and QA teams on Zuora best practices as needed. Required Experience & Skills Strong hands-on experience with Zuora Billing, Zuora Revenue, Workflows, and Product Catalog . Experience with Zuora APIs and enterprise integrations. Solid understanding of subscription lifecycle and billing operations. Ability to work independently with strong English communication skills.
Job Title
Zuora Consultant