Job Title

Customer Support Executive – International Voice Process Location:Bangalore Experience:1–4 years in International Voice ProcessJob Summary: We are looking for dynamic professionals with excellent communication skills and prior experience in handling international clients for ourInternational Voice Process . The role involves providing exceptional customer support and ensuring high-quality service delivery.Key Responsibilities:Handle inbound and outbound calls for international customers. Resolve customer queries and provide accurate information in a timely manner. Maintain professionalism and empathy while interacting with clients. Document interactions and update systems as per process guidelines. Meet performance metrics including quality, productivity, and customer satisfaction.Required Skills & Qualifications:Experience:1–4 years in international voice process or customer support. Communication:Excellent verbal and written communication skills in English. Ability to handle international clients and adapt to different cultural contexts. Strong problem-solving and customer service orientation. Basic computer proficiency and ability to work with CRM tools.Additional Requirements:Shift:Comfortable with night shifts and rotational shifts. Education:Graduate in any discipline (preferably). Work Environment:Ability to work in a fast-paced, target-driven environment.If this role excites you and aligns with your experience, we’d love to hear from you! Please share yourupdated resumealong with the following details to:Candidate Information (Required for Screening)Full Name : Email ID & Mobile Number : Graduation Details(Degree): Date of Birth : Post-Graduation Details(if applicable): Total Experience : Relevant Experience (Customer Service / Solution Design) : Current / Previous Company Name : Current CTC (₹) : Expected CTC (₹) : Notice Period : Current Location :Apply Now and Take the Next Step in Your Career!We’re excited to connect with passionate professionals who are ready to make an impact. Tag them in a reply mail or reach out directly to apply! Let's build the future of customer service together.Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR