Job Title

Role: This is a key technical leadership role responsible for the installation, commissioning, service support, and stabilization of SMT equipment at customer sites. The position requires strong hands-on technical expertise, the ability to lead on-site teams, manage customer escalations, and ensure high service quality and customer satisfaction across multiple projects. Responsibilities: Install, commission, and support SMT equipment during production ramp-up phases Provide on-site customer training and application support Deliver standby and breakdown service support as required Respond promptly to regional and customer service calls Monitor production performance and support SMT line stabilization Act as the technical lead and primary point of contact during customer escalations Lead and coordinate on-site engineers during equipment installation and ramp-up Plan and prioritize tasks, allocate resources, and ensure timely project execution Drive continuous improvement initiatives to enhance equipment performance Ensure compliance with safety standards, quality requirements, and ASMPT service processes Mentor engineers and promote technical knowledge sharing within the team Support management with technical inputs, risk identification, and improvement actions Requirements: Diploma or Degree in Mechanical Engineering, Electrical and Computer Engineering, Mechatronics, or a related discipline Preferably 12–15 years of experience in a SMT equipment service environment Strong knowledge of SMT equipment, including Printers, Pick & Place machines, and SPI systems Hands-on experience with ASMPT DEK and SIPLACE platforms is preferred Expertise in SMT machine maintenance, programming, optimization and changeover support Advanced troubleshooting skills with a structured approach to root cause analysis (RCA) Knowledge of SMT processes, particularly printing and inspection Experience in SMT line software, MES integration, and industrial automation Strong analytical, problem-solving, and communication skills Willingness to travel on short notice and open to relocation Ability to work effectively in a multicultural, global environment Work Location: Bangalore, India