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Job Title


Employee Relations Specialist


Company : AQM Technologies


Location : mumbai,


Created : 2026-04-04


Job Type : Full Time


Job Description

Job Title: Employee Relations Specialist / HR Executive – Employee Relations Experience Required: 2-6 years Location: Ghatkopar Walkin Details - Time - 11 am to 4 pm Date - 2nd April to 4th April 2026 Venue - A-401, Raheja Plaza, Lal Bahadur Shastri Marg, Nityanand Nagar, Ghatkopar West, Mumbai, Maharashtra Role Overview: We are seeking a proactive and empathetic Employee Relations professional to manage workplace relationships, handle employee grievances, and ensure a positive and compliant work environment. The ideal candidate will act as a bridge between employees and management, fostering trust, fairness, and engagement. Key Responsibilities: Employee Relations Build and maintain strong employee-employer relationships Act as a point of contact for employee concerns and workplace issues Promote a positive, inclusive, and respectful work culture Partner with managers to address team dynamics and engagement challenges Grievance Handling Manage end-to-end grievance redressal processes Investigate employee complaints with confidentiality and neutrality Conduct interviews, gather evidence, and document findings Recommend appropriate actions in line with company policies Ensure timely resolution and follow-ups Policy & Compliance Interpret and implement HR policies and labor laws Ensure disciplinary actions comply with company policies and legal standards Support audits and compliance requirements Conflict Resolution Mediate conflicts between employees or between employees and management Provide guidance to managers on handling sensitive employee issues Facilitate fair and consistent decision-making Employee Engagement Support initiatives to improve employee satisfaction and retention Analyze trends in grievances and suggest preventive measures Conduct exit interviews and share actionable insights Documentation & Reporting Maintain records of employee cases and resolutions Prepare reports on employee relations metrics and trends Required Skills & Competencies: Strong interpersonal and communication skills High emotional intelligence and empathy Conflict resolution and negotiation skills Knowledge of labor laws and HR best practices Ability to handle sensitive situations with confidentiality Analytical thinking and problem-solving ability Qualifications: Bachelor’s degree in HR, Business Administration, or related field MBA/PGDM in HR preferred Preferred Experience: Experience in grievance handling, disciplinary actions, or employee relations Exposure to HRMS tools and case management systems Key Traits: Trustworthy and ethical Calm under pressure Detail-oriented People-centric mindset