Job Title

Position: Auth Fraud Manager Band: E (TSU), Salary – 19.25 – 29.5 LPA Location: UIDAI Tech Centre, Bangalore Number of Positions: 1 Educational Qualifications BE /B. Tech /MCA /Engineering or Bachelor’s degree in finance, Accounting, Criminal Justice, Business, Information Systems or related field Experience 8+ years of experience in fraud risk management, investigations, or financial crime. Minimum 3–5 years in a leadership or managerial role. Experience in banking, fintech, insurance, payments, or e commerce environments preferred. Key Skills & Competencies Strong knowledge of fraud schemes, typologies, and financial crime risks Expertise in fraud monitoring tools and data analytics Excellent investigative, analytical, and problem-solving skills Strong leadership, communication, and stakeholder management abilities Ability to interpret regulations and translate them into practical controls High ethical standards and attention to detail Key Responsibilities Fraud Prevention & Detection Develop and maintain enterprise-wide fraud risk management frameworks and controls. Use of Identification Verification (IDV) tools (biometrics, document verification, liveness detection) etc. Implement fraud monitoring systems, rules, and analytics to identify suspicious activity. Continuously assess emerging fraud trends and adapt mitigation strategies accordingly. Oversee fraud risk assessments and control testing across products and channels. Detection, Monitoring & Analytics Oversee identity fraud detection rules, models, and alerts across digital channels. Leverage behavioral analytics, device fingerprinting, biometrics, and anomaly detection. Tune fraud systems to balance fraud loss prevention with customer experience. Analyze fraud patterns and root causes to drive control enhancements. Investigation & Case Management Lead and oversee fraud investigations, ensuring timely, thorough, and documented case handling. Review high-risk or complex fraud cases and determine escalation or reporting requirements. Coordinate with law enforcement, regulators, and legal teams as required. Ensure proper evidence collection and case documentation. Governance, Compliance & Reporting Develop fraud-related policies, procedures, and standards. Prepare fraud metrics, dashboards, and management reports for senior leadership. Support internal and external audits related to fraud risk. Team Leadership & Stakeholder Collaboration Manage and mentor fraud analysts and investigators. Partner with IT, cybersecurity, product, operations, and customer service teams. Provide fraud awareness training to employees and business units. Act as a subject matter expert on fraud risk and controls. Technology & Process Improvement Evaluate and implement fraud detection tools, machine learning models, and vendor solutions. Optimize investigation workflows and automation to improve efficiency and accuracy. Lead fraud system enhancements and user acceptance testing (UAT). Industry Certifications (Preferred) One or more of the following certifications is strongly preferred: CFE – Certified Fraud Examiner (ACFE) CFCS – Certified Financial Crime Specialist CAMS – Certified Anti-Money Laundering Specialist CISA – Certified Information Systems Auditor (for tech focused roles) CRISC – Certified in Risk and Information Systems Control CIA – Certified Internal Auditor