Job Title

About Teceze — Cyber Defense & ResiliencyTeceze is a global Digital Innovation & Excellence company with dual headquarters in London and Charlotte, 13+ years of industry expertise, $85M in annual revenue, 4,500+ professionals, and operations across 95+ countries. Our Cyber Defense & Resiliency practice delivers end-to-end managed security services, combining AI-driven threat detection, advanced SOAR automation, and deep risk advisory expertise to protect enterprises worldwide.Our cybersecurity practice today encompasses 50+ managed security engagements, 100,000+ endpoints secured, 5,000+ security devices monitored, 4+ global SOC locations with 1TB+ daily log ingestion across 3+ NextGen SIEM technologies. We deploy 50+ dedicated cybersecurity experts including 10+ certified advisors (CISSP, CISA, CISM, OSCP), and serve clients across 30+ countries spanning financial services, healthcare, pharma, retail, energy, government, and technology sectors.Teceze holds ISO 27001, ISO 9001, ISO 14001, ISO 45001, Cyber Essentials Plus certifications and is pursuing SOC 2 Type 2 (Q1 2026). We align delivery to NIST CSF, CIS Controls, ISO 27001, and MITRE ATT&CK frameworks, and maintain strategic technology partnerships with leading security vendors.The Practice Head will take this foundation and scale it into a $50M global cybersecurity business unit — a transformative mandate that will shape the next chapter of Teceze’s growth.Role PurposeThe Practice Head — Cybersecurity Services is the single accountable leader for Teceze’s entire Cybersecurity Tower, with full P&L ownership and a $50 million USD global revenue mandate. This is a business-within-a-business leadership role that spans sales, delivery, client engagement, governance, talent, and technology strategy.Unlike a pure sales or delivery leader, this role requires an entrepreneurial executive who can simultaneously grow revenue, ensure world-class service delivery, maintain margin discipline, build organisational capability, and represent the practice as Teceze’s most senior cybersecurity voice to clients, partners, and the market.The Practice Head will sit on Teceze’s Senior Leadership Team and report directly to the CEO, with a dotted line to the COO for delivery governance. This individual will be responsible for building the cybersecurity tower from its current base into a scaled, profitable, and globally recognised managed security services business.Key Responsibilities1. P&L Ownership & Business StrategyOwn the full P&L for the Cybersecurity Tower with accountability for revenue ($50M), gross margin (40–50%), and operating margin (18–25%)Develop and execute a 3-year strategic business plan for the cybersecurity practice covering revenue growth, service line expansion, geographic scaling, talent buildout, and technology investmentSet annual budgets, quarterly targets, and monthly forecasts across all revenue streams and cost centresMake investment decisions on SOC expansion, technology licensing, talent acquisition, and market entry — balancing growth ambition with financial disciplinePresent financial performance, strategic progress, and market outlook to the CEO, Board, and Senior Leadership Team on a monthly and quarterly cadenceDrive revenue mix towards 65–70% recurring managed services to build a predictable, high-margin revenue baseIdentify and pursue strategic M&A, partnership, or technology acquisition opportunities to accelerate practice growth2. Sales & Revenue GrowthLead the cybersecurity sales function, setting strategy, targets, and execution plans across direct enterprise sales and GSI partner channelsBuild and maintain a $150M+ qualified pipeline (3x coverage) across all service lines and geographiesPersonally sponsor and close marquee deals valued at $2M–$10M+, serving as the executive voice in C-suite negotiationsDevelop go-to-market strategies for each service line, defining ideal customer profiles, pricing models, and competitive positioningDrive GSI partner revenue by building joint business plans with security practice leaders at HCL, Infosys, Accenture, Wipro, NTT, and CapgeminiEstablish Teceze’s complimentary Cybersecurity Posture Assessment as a scalable demand-generation engineExpand into new verticals and geographies, with particular focus on financial services, healthcare/pharma, and the Middle East marketRecruit and lead a sales team of 8–12 including Regional Sales Directors, BDMs, and Cyber Pre-Sales Consultants3. Service Delivery & SOC OperationsOwn end-to-end delivery quality for all cybersecurity engagements, ensuring SLA attainment, client satisfaction, and zero critical service failuresOversee global SOC operations across 4+ locations, ensuring 24x7 monitoring, incident response, and threat hunting capabilities meet contractual commitmentsDrive SOC maturity and automation through investment in SOAR, AI/ML-driven analytics, GenAI threat intelligence, and automated playbook executionEnsure all managed services are delivered against NIST CSF, CIS Controls, MITRE ATT&CK, and client-specific compliance frameworksEstablish and maintain delivery KPIs including MTTD (Mean Time to Detect), MTTR (Mean Time to Respond), false positive rates, and first-contact resolutionLead the expansion of SOC capabilities including planned scaling to additional regions by June 2026Build standardised delivery playbooks, runbooks, and onboarding frameworks to ensure repeatability and quality at scaleManage delivery leadership including SOC Managers, Security Analysts (L1/L2/L3), VAPT leads, and advisory consultants4. Client Engagement & Relationship ManagementServe as the ultimate executive sponsor for Teceze’s top cybersecurity clients, maintaining trusted advisor relationships with CISOs, CIOs, and Heads of SecurityConduct quarterly executive business reviews (EBRs) with strategic accounts, reviewing threat posture, service performance, and roadmap alignmentEstablish a structured client engagement model with clear escalation paths, regular reporting cadences, and proactive communicationDrive client retention and expansion, targeting ≥90% renewal rate on managed services contracts and 25%+ year-on-year account growthLeverage Teceze’s proven case studies (Tanner Pharma, clinical research, Outsell, Share Community, healthcare VAPT, global insurance VAPT) to build client confidence and reference networksBuild a CISO Advisory Network and client community programme to foster peer engagement, generate referrals, and deepen strategic relationshipsEnsure rapid and effective resolution of client escalations, acting as the final point of authority for service-related issues5. Governance, Risk & ComplianceEstablish and maintain a comprehensive governance framework for the Cybersecurity Tower covering service delivery, financial controls, quality assurance, and regulatory complianceEnsure the practice operates in full compliance with ISO 27001, Cyber Essentials Plus, and SOC 2 Type 2 (upon certification) standardsImplement robust internal risk management processes for the tower, including security incident response for Teceze’s own operations, vendor risk management, and data handling protocolsDefine and enforce quality gates across the delivery lifecycle: onboarding, steady-state operations, change management, and offboardingEstablish internal audit cadences and readiness programmes to support external audits and client security assessmentsEnsure all client contracts, SOWs, and SLAs are commercially sound, legally compliant, and operationally deliverable — working closely with Legal and FinanceMaintain governance alignment with Teceze’s overarching ISO-certified management systems and corporate governance framework6. Talent, Organisation Building & CultureDesign the organisational structure for the Cybersecurity Tower, building functional teams across sales, pre-sales, SOC operations, advisory, VAPT, delivery management, and governanceRecruit, develop, and retain 80–120 cybersecurity professionals across all functions and geographiesBuild a talent pipeline for critical roles including SOC analysts (L1/L2/L3), threat hunters, incident responders, penetration testers, security architects, and CISO-level advisorsEstablish career progression frameworks and certification pathways (CISSP, CISM, CISA, OSCP, CEH, cloud security certifications) to attract and retain top security talentFoster a culture of continuous learning, threat intelligence sharing, and operational excellence across the practiceBuild an offshore/nearshore delivery model leveraging Teceze’s India SOC and global delivery centres for cost-effective, follow-the-sun operationsImplement performance management frameworks with clear OKRs for every function within the tower7. Technology Strategy & InnovationDefine the technology roadmap for the Cybersecurity Tower, making build-vs-buy decisions on SIEM, EDR/XDR, SOAR, threat intelligence, and vulnerability management platformsDrive investment in GenAI-powered threat intelligence, automated incident response, and predictive risk analytics to differentiate Teceze’s MSSP offeringMaintain and expand strategic technology partnerships with leading security vendors (NextGen SIEM, EDR, email security, identity platforms)Oversee the development of Teceze’s proprietary security IP including automated playbooks, use case libraries, and reporting dashboardsEvaluate emerging technologies (SASE/ZTNA, XDR convergence, AI-native SOC, OT/IoT security) and build service offerings around market-ready capabilitiesEnsure technology investments deliver measurable ROI and competitive differentiation