Role SummaryBigCity is building a large-scale, multi-category partner and supply ecosystem to power its promotional, loyalty, and engagement solutions.We are looking for a leader who can build, scale, and monetize this ecosystem by driving strategic partnerships, expanding merchant networks, and strengthening supply across categories.This is a high-ownership, commercial role focused on building supply, driving partnerships, and unlocking value through strong marketplace expansion.Core ResponsibilitiesMarketplace & Supply Ecosystem DevelopmentBuild and scale a diverse partner ecosystem across multiple categories including digital, physical, experiential, and service-based offeringsDefine category expansion strategies and identify new supply opportunitiesContinuously strengthen depth and breadth of the partner networkMerchant & Partner AcquisitionDrive onboarding of:BrandsMerchantsService providersExperience partnersBuild strong category coverage and geographic depthNegotiate commercial agreements, pricing structures, and long-term partnershipsCommercial Ownership & Margin OptimizationOwn and optimize commercial outcomes across partnershipsDrive:Better procurement ratesStrong marginsEfficient supply structuresWork closely with internal teams to ensure competitive yet profitable offeringsOffers & Network ExpansionBuild a strong merchant-led offers ecosystemDrive:Category-based and location-based partnershipsEnsure high-quality, relevant, and attractive offerings for end usersInnovation & New Supply CreationContinuously identify and launch:New partnership categoriesNew supply formatsHigh-value and differentiated offeringsBring innovative and premium experiences into the ecosystemInternal Business EnablementAct as the central supply engine for:Sales teamsClient servicing teamsProvide:Ready-to-sell cataloguesStrong propositions for pitchesSupport strategic deals with customized partnership solutionsTeam LeadershipBuild and lead a high-performance team across partnerships and supplyDefine clear KRAs, KPIs, and performance tracking mechanismsKey Success MetricsGrowth in number of active partners and merchantsDepth of ecosystem across categories and geographiesImprovement in commercial terms and marginsIncrease in exclusive or high-value partnershipsAdoption of ecosystem across internal business teamsContribution to overall business revenueProfessional qualifications:5–10 years of experience in:Partnerships / alliancesMarketplace / category managementMerchant acquisition rolesStrong commercial acumen and negotiation skillsProven ability to build and scale partner ecosystemsExperience working in high-growth, fast-paced environmentsAbility to balance strategy with hands-on execution.
Job Title
Head – Rewards Marketplace Development