Job Title: Head of OperationsOrganization: AllvestLocation: Kurla, MumbaiDepartment: OperationsExperience Required: 10+ Years (Wealth Management / Broking / Financial ServicesPreferred)Role OverviewWe are looking for an experienced and result-driven Head of Operations to lead andmanage end-to-end operational functions including KYC, DP operations, fundsettlement, trade settlement, security settlement, and billing operations.The ideal candidate will ensure smooth operational processes, regulatory compliance, andstrong coordination between internal teams, Compliance & Risk teams, and externalstakeholders.Key Responsibilities1. Operations Management• Oversee day-to-day operations of:o KYC Teamo DP Operations Teamo Fund Settlement Teamo Trade Settlement Teamo Security Settlement Teamo Billing Team• Ensure all operational activities are completed within defined timelines.• Implement process improvements to increase efficiency and accuracy.2. KYC & Compliance Operations• Monitor onboarding and KYC processes for new clients.• Ensure strict adherence to regulatory requirements (SEBI / Exchanges /Depositories).• Manage audit readiness and documentation processes.• Coordinate with compliance and risk teams when required.3. DP & Settlement Operations• Supervise DP operations including account opening, modifications, and closures.• Oversee:o Fund settlementso Trade settlementso Security settlements• Ensure smooth coordination with exchanges, custodians, and depositories.• Liaise closely with the Compliance and Risk teams to ensure operationalprocesses are aligned with regulatory and risk frameworks.• Handle operational escalations and resolve issues promptly.4. Billing & Operational Controls• Oversee billing processes for clients and partners.• Ensure timely and accurate invoicing.• Monitor reconciliation processes and operational risk controls.• Identify gaps in processes and implement corrective actions.5. Team Leadership• Lead, train, and manage multiple operations teams.• Define KPIs and performance metrics for each team.• Improve team productivity and reduce operational errors.• Conduct regular performance reviews and team meetings.6. Stakeholder Coordination• Work closely with:o Wealth Managers / Relationship Managerso Compliance Teamo Finance Teamo Technology Team• Act as the single point of contact for operational escalations.Required Skills & Qualifications• 8+ years of experience in operations within Wealth Management / Stock Broking /Financial Services• Strong understanding of:o KYC processeso DP operationso Fund & trade settlementso Security settlementso Billing & reconciliations• Knowledge of SEBI regulations and operational compliance• Strong leadership and team management skills• Excellent problem-solving and decision-making abilityPreferred Profile• Experience in handling large operational teams• Prior experience in a senior / leadership role• Ability to streamline processes and improve efficiency• Strong communication and coordination skills
Job Title
Head of Operations