MAIN RESPONSIBILITIESPQA Governance: Set and monitor governance over the PQA process to verify the plant's capability in meeting all product specifications (DESPRO).Strategic TDA Leadership: Lead the analysis of /"Internal (PQA)/" and /"Customer Line Rejects (CLR)/" teardowns to determine the nature and cause of failures, assigning responsibility as per global TDA standards.Quality Improvement Interface: Collaborate with the local Quality Specialist (AQP + QIP) to prioritize focus areas for QIP projects based on PQA failure trends and field performance.Multidisciplinary Liaison: Conduct technical reviews with Engineering, Manufacturing, and Logistics to discuss audit failures and drive corrective actions via 8D or MASP.Data Intelligence: Analyze PQA data using AMS and QIS to identify /"special causes/" and trends, providing the statistical foundation for plant quality reviews.Standardization: Ensure the TDA and PQA processes are standardized according to Corporate Quality manuals, optimizing resources based on rejection volumes.EDUCATIONMinimum: Degree in Engineering (Electrical, Mechanical, or related).Desirable: Post-graduate degree in Quality Management or Statistics.Fluency in English.EXPERIENCEMinimum 3–5 years in Quality Engineering, Product Auditing, or Laboratory environments.KNOWLEDGEExpertise in P-FMEA and APQP/AQP.Statistical tools application (Minitab, Control Charts, Histograms).Problem-solving methodologies (8D, MASP, PDCA).COMPETENCIESAnalytical thinking and data-driven decision-making.Strong communication skills for interfacing with global corporate teams and local engineering.Ability to lead group problem-solving sessions.KEY PERFORMANCE INDICATORSPQA Compliance levels.Accuracy in failure mode identification (TDA Effectiveness).Lead time for closing 8D/AMS reports derived from PQA.Reduction in field/internal failures (shared with AQP/QIP).
Job Title
CUSTOMER PQA ANALYST