Job Title

Job Opportunity for Sales Support , Customer Support & Technical (Voice Process) at Movate Technologies, ChennaiDear Candidate,Greetings from Movate Technologies (formerly CSS Corp)!We are currently hiring for the Customer Support , Sales Voice & Technical voice Support at our Ambattur (Ambit IT Park),Chennai location.Please find the job details below:Job Title: Technical Voice, Customer Support & Sales Support – Voice ProcessExperience Required: Minimum 6 Months experience from Technical voice, Customer support and Sales Voice backgroundEducational Qualification: Any Bachelor’s Degree/12th PassPerks & Benefits:Pick-up and drop cab facility (doorstep)Provident FundMedical InsuranceInbound Sales RepresentativesResponsibilities:· Field incoming sales calls and chats· Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs· Build trusting relationships with customers understanding their needs.· Offer pre-sales and post-sales support that create high customer satisfaction.· Identify and maximize opportunities to cross-sell and up-sell to existing customers.· Adhere to our client’s policies, procedures, and industry compliances.Max CTC : 4.5 LPANotice Period: Immediate Joiner to 15 DaysEducational Qualification: Any Bachelor’s Degree/12th PassCustomer Support Voice RoleResponsibilities:· Build trusting relationships with customers understanding their needs.· Adhere to our client’s policies, procedures, and industry compliances.Minimum 6 months call center experience• Minimum 12 months customer service experience• Excellent overall tenure in job historyRetail Experience -BonusMAX CTC:4.5 LPANotice Period : Immediate Joiner to 15 DaysEducational Qualification: Any Bachelor’s Degree/12th PassTechnical Support Voice RoleResponsibilities:· Respond promptly, courteously, and knowledgeably to technical support inquiries· Provide top-tier support to all customers with a goal of first call resolution· Educate customers on system installation/use, and assist in troubleshooting· Utilize prior customer support experience to enable customer success and happiness· Use problem-solving skills to solve customer issues and address concerns· Outbound calls to current customers to address issues, when neededMAX CTC:4.5 LPANotice Period : Immediate Joiner to 15 DaysEducational Qualification: Any Bachelor’s Degree/12th PassHow to Apply:If your experience matches the above job description, kindly send your updated resume to:Contact: - Divya : 9025935118