Job Title

Key Skills:Oracle PL / SQL. MVC.DOT-NET Framework 4.8.DataBase Driven Architectures.MongoDB.jQuery.Production Support.TechOps Collaboration.Job Summary: -We are looking for an experienced Technical Support Engineer with a strong background in Oracle PL/SQL and hands-on expertise in MVC and .NET Framework 4.8. The ideal candidate will have extensive experience supporting database-driven applications and collaborating closely with Technology Operations teams to ensure high availability, stability, and performance of enterprise systems.Key Responsibilities: -Provide Level 2/Level 3 technical support for enterprise applications built on MVC and .NET 4.8.Analyze, troubleshoot, and resolve complex issues related to Oracle PL/SQL, backend services, stored procedures.Work on performance tuning, debugging, and optimizing SQL queries and application components.Collaborate with Tech Operations / Production Support teams to monitor systems, investigate incidents, and ensure timely resolution.Support deployment activities, patch management across multiple environments.Document incident resolutions, create knowledge base articles, and contribute to continuous improvement initiatives.Required Skills & Experience: -7+ years of hands-on experience in Application/Technical Support or similar roles.Strong expertise in Oracle PL/SQL, including stored procedures, triggers, packages, performance tuning, and query optimization.Proficiency in MVC and .NET Framework 4.8 for troubleshooting and code-level analysis.Solid understanding of database-driven architectures and enterprise application ecosystems.Preferred Qualifications: -Experience supporting high-availability, mission-critical applications.Familiarity with ITIL processes (Incident/Problem/Change Management).