Key Responsibilitiesa) Academic Document ManagementOversee the creation, maintenance, updating, and adherence to standards for all essential academic documents (course outlines, syllabi, program structures, academic calendars, and handbooks). Ensure proper version control and standardization of academic documentation in line with institutional and accreditation requirements. b) Record ManagementEfficiently manage the archiving and retrieval of academic records through structured systems for easy access, audit readiness, and long-term preservation. Maintain data integrity, accuracy, and confidentiality of all academic records. c) Faculty CollaborationWork closely with faculty and departments to gather, organize, and update documentation, ensuring alignment with program requirements and quality standards. Facilitate timely submission of academic inputs, including grades, course materials, and reports. d) Semester Commencement SupportAssist in planning and executing activities for the start of each semester, including schedules, resource allocation, registration, and student orientation. e) Quality Assurance SupportContribute to the development, implementation, and monitoring of academic quality assurance processes. Support data collection, analysis, and reporting for academic reviews and continuous improvement initiatives. f) Audit and Credit MappingCoordinate academic audits and program reviews, ensuring readiness of all required documentation. Maintain and regularly update the course credit mapping database, ensuring alignment with academic frameworks and standards. g) Accreditation & Compliance ManagementSupport institutional and program-level accreditation processes (national and international), ensuring readiness for audits, reviews, and inspections. Maintain and regularly update accreditation-related documentation, including Self-Study Reports (SSR), compliance reports, and evidence repositories. Act as a central coordinator for accreditation data collection across departments, ensuring accuracy, consistency, and timely submission. Track and monitor compliance with accreditation standards, regulatory requirements, and quality benchmarks. Prepare and manage documentation required for accreditation visits, peer reviews, and external audits. Develop and maintain a structured database of academic and administrative evidence aligned with accreditation criteria. Liaise with internal stakeholders to ensure academic processes align with accreditation frameworks and continuous quality improvement standards. Support preparation of institutional reports, rankings submissions, and benchmarking data relevant to accreditation bodies. Ensure version control, audit trails, and documentation integrity for all accreditation-related records. h) Examination ManagementPlan, coordinate, and oversee end-to-end examination processes, including scheduling, invigilation planning, and result processing. Ensure standardization, fairness, and integrity of assessment practices across courses and programs. Manage secure handling of question papers, evaluation materials, and grading records. Coordinate with faculty for timely submission of assessments, marks, and moderation inputs. Support grade moderation, re-evaluation processes, and student grievance redressal related to assessments. Ensure compliance with institutional policies and external regulations in all examination-related processes. i) Assessment & Evaluation QualityDevelop and implement guidelines for fair, transparent, and outcome-based assessment practices. Monitor alignment of assessments with Course Learning Outcomes (CLOs) and Program Learning Outcomes (PLOs). Facilitate rubric development and standardization across modules. Conduct periodic audits of assessment quality and feedback mechanisms. Analyze student performance data to identify trends and areas for academic improvement. j) Data Analytics & ReportingGenerate and maintain academic performance dashboards and reports for leadership review. Analyze student progression, retention, and achievement metrics. Support data-driven decision-making for curriculum improvements and academic policies. Prepare reports for internal committees, accreditation bodies, and governing authorities. k) Academic Process ImprovementIdentify gaps in academic and examination processes and recommend improvements. Establish and document Standard Operating Procedures (SOPs) for academic and assessment workflows. Support automation initiatives for academic processes, including grading systems and document tracking. Contribute to continuous improvement through structured feedback mechanisms. l) Policy Implementation & GovernanceAssist in drafting, reviewing, and updating academic and examination policies. Ensure consistent implementation of academic regulations across programs and departments. Support academic governance bodies (Academic Council, Examination Committee, etc.) with relevant data and documentation. m) Student Academic Support (Assessment-related)Address student queries related to examinations, grading, credits, and academic policies. Facilitate communication regarding assessment schedules, results, and academic regulations. Support academic integrity initiatives, including plagiarism checks and misconduct handling. n) Digital Systems & AutomationManage and optimize ERP/LMS systems for academic records, assessments, and reporting. Ensure accuracy, validation, and integrity of academic data within digital systems. Collaborate with IT teams to enhance digital infrastructure for examinations and quality assurance. o) Risk Management & Academic IntegrityIdentify risks related to academic processes, examinations, and compliance. Implement controls to ensure fairness, transparency, and integrity in assessments. Support investigation and documentation of academic malpractice and integrity violations. Qualifications and ExperienceBachelor’s or Master’s degree in a relevant discipline. 3–5 years of experience in academic administration, preferably in higher education or design institutions. Experience in academic documentation, quality assurance, accreditation, and examination processes. Familiarity with academic regulations, outcome-based education (OBE), and credit systems. Working knowledge of accreditation frameworks and regulatory bodies (NAAC, NBA, UGC, or international agencies). Desired SkillsStrong organizational, analytical, and problem-solving abilities. High attention to detail and accuracy in documentation and compliance tracking. Excellent written and verbal communication skills. Ability to interpret accreditation frameworks and translate them into operational processes. Proficiency in MS Office (Word, Excel, PowerPoint). Experience with LMS/ERP systems and academic administration tools. Ability to manage multiple stakeholders and work independently as well as collaboratively. Familiarity with data analysis, reporting tools, and dashboards. Understanding of design education (preferred).
Job Title
Associate - Programmes