Job Title

ZestIoT Technologies builds intelligent software for aviation ground operations. Our IoT layer is the foundation of real-time equipment tracking — powering arrival and departure detection, equipment connectivity events, and conveyor loading/unloading insights across airports worldwide.We are looking for a hands-on IoT Engineer to own the full lifecycle of our IoT devices — from assembly and configuration to customer deployment and ongoing health monitoring. This role sits at the intersection of hardware, software, and customer success.Key ResponsibilitiesDevice Assembly & ReadinessAssemble and configure IoT devices using Teltonika, SICK, and local magnetic sensor hardwareFlash firmware, apply device configurations, and validate device functionality before dispatchMaintain device inventory, spares, and readiness checklistsDeployment & Customer InstallationCoordinate with customer site teams for scheduled IoT device installationsConduct remote and on-site installation support, ensuring devices are correctly mounted and connectedValidate successful installation by confirming data flow, event triggers, and integration with ZestIoT platformDevice Mapping & ConfigurationPerform equipment-to-device mapping (flights, GSE, conveyor belts) in the ZestIoT platformConfigure arrival/departure detection parameters and connectivity thresholds per customer requirementsMaintain up-to-date configuration records for all deployed devices across customer sitesDevice Health & MonitoringMonitor real-time and historical device health dashboards — connectivity, battery, signal strength, event accuracyProactively identify and resolve device anomalies, outages, or misconfigurationCoordinate RMA, replacement, or remote reconfiguration for faulty devicesMaintain SLA-aligned response times for device issues reported by customers or detected internallyData & AutomationWrite Python scripts for data parsing, device log analysis, automated health checks, and bulk configuration tasksAssist in building internal tools to streamline device provisioning and monitoring workflowsContribute to event validation — ensuring arrival/departure, connection/disconnection, and loading/unloading events are accurateDocumentation & CoordinationMaintain detailed installation guides, device runbooks, and troubleshooting playbooksLiaise between engineering, product, and customer success teams on IoT issues and improvementsTrack all device deployment and health status in internal systemsRequired Skills & QualificationsIoT & HardwareHands-on experience with IoT hardware assembly, configuration, and field deploymentFamiliarity with industrial IoT vendors — Teltonika (FMB/TFT series), SICK sensors, or equivalentUnderstanding of device communication protocols: MQTT, TCP/IP, RS-232/485, CAN bus, or BLEExperience with GPS tracking, proximity/magnetic sensors, or industrial edge devicesAbility to read wiring diagrams and perform basic hardware troubleshootingPython & SoftwareProficiency in Python (2+ years) — scripting, automation, data parsingExperience working with REST APIs, JSON payloads, and log filesComfort with Linux/CLI environments for device management and debuggingBasic database querying (SQL) for health monitoring and event validationFamiliarity with version control (Git) is a plusSoft Skills & MindsetCustomer-facing communication skills — clear, professional, and proactiveStrong ownership mindset — able to manage tasks end-to-end with minimal supervisionDetail-oriented with the ability to manage multiple device deployments simultaneouslyComfortable working in a fast-paced startup environment with evolving processesWillingness to travel to customer sites for deployment and support when neededGood to HaveExperience in aviation, airport operations, or logistics/fleet tracking domainsExposure to cloud IoT platforms — AWS IoT Core, Azure IoT Hub, or similarKnowledge of conveyor belt systems, baggage handling, or GSE (Ground Support Equipment)Experience with dashboarding tools — Grafana, Kibana, or equivalent for device monitoringPrior experience supporting enterprise customer deployments or installationsWhy ZestIoTWork on real IoT at the edge — airports, aircraft, and ground equipment across global locationsSmall team, high ownership — your work directly impacts customer experienceExposure to the full stack — hardware, platform, and customer-facing productFast-moving startup with strong domain depth in aviation ground operations