TCS hiringRole: EUC Tower lead/Technical SDM- windowsLocation: HyderabadExperience: 12-15 yrsMust Have:end‑to‑end delivery, governance, and continuous improvement of Windows EUC and Application Packaging services. The role ensures stable operations, SLA adherence and, customer satisfaction.The SDM will lead cross‑functional technical teams covering Windows platform operations, Intune/SCCM, application packaging, image management, and end‑user support, while acting as the primary interface with customers and internal stakeholders. Should be strong on ITIL process (Incident, Problem, Change, Release, and Service Transition), Stakeholder & Customer Management and handling governance.
Job Title
EUC Tower lead/Technical SDM-windows/SDM