Job Title

An Associate Manager - Client Servicing is responsible to consult the client & deliver social & digital media strategies for the brands. As a representative of Dentsu, the personnel will be accountable to manage a complete portfolio of clients to meet their social & digital requirement thereby contributing in overall brand management and achieving excellence in its expectationKEY RESPONSIBILITIYCraft & implement social / digital campaign strategies for creating brand awareness thus strengthen brand positioning and meet brand objectivesConduct internal audits, analyze social media campaigns with tracking systems to gather data and determine efficacy and areas for campaign improvementSet strategic roadmaps/objectives for digital projects, report on ROI for effective implementation of strategiesModel & track KPI’s to measure campaign/digital project performance as necessaryPlan and prepare quarterly, bi-annual & annual campaign reports and assist in crafting roadmaps for the brandProactively collaborate with all teams (viz. SEO/Tech/Media/ORM/ Research/Ecommerce, others) in order to provide authentic and helpful responses for campaign & brand requirementsEnsure that all deliverables exceed set expectationsCommercial reporting, accounting and finance/forecasting responsibility for owned accounts such as billing and collectionsLiaison with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects and take responsibility for its commercials and negotiationsOversee & participate in the on-ground events & workshops as deemed necessaryProactively initiate, publish PR activities and case studies on quarterly basisPerform research on current industry trends and audience preferences and make efficient use of insights drawn to improvise digital marketing strategies.Identify new opportunities to promote and assist in brands’ business growthEstablish a robust relationship with the client(s), collect briefs, consult them thereby ensure effective execution of SOW (scope of work) and efficient alignment of tasks and timelines, internally as well as externallyLead, drive, challenge & participate at all stage of the strategizing, planning, creative and delivery processDefine timelines and milestone requirements and manage sign offs with the clientsProducing project schedules, creative briefs and plans, risk assessments, delivery plans and weekly progress/status reportsAddress escalations & queries (internal & external) in an effective and seamless manner thereby efficiently service & cultivate existing relationshipEffectively manage & mentor the immediate team(s), direct them in finding creative solutions to both client and internal challenges, build up knowledge-sharing across all disciplinesProvide the immediate team with all necessary trainings & tools to improve their core expertise and aid in continued career growth Ø Effectively manage and overcome scathing challengesJob QualificationsPostgraduate, Graduate or holder of UGC approved Diploma in Mass Media / Marketing Communication / Advertising or equivalentCertification in Digital Media / SEO / SEM / Ecommerce/Strategy or Planning will be added honors3.5 - 5years of work experience with a brand, digital/social/advertising/creative/media agencyIf interested, please share your CV on with the below details.Name:Years of Experience:Current CTC:Expected CTC:Notice Period: