Job Title

Role OverviewWe are looking for a Quick Commerce Manager to own and scale our presence on quick commerce platforms (Blinkit, Zepto, Swiggy Instamart, BB Now, etc.). This role sits at the intersection of growth, operations, and execution, driving GMV, availability, visibility, and profitability across Q-commerce channels.Key Responsibilities1. Platform & Account ManagementOwn end-to-end performance across quick commerce platformsAct as the primary point of contact with platform category, ops, and growth teamsManage onboarding, expansion, and day-to-day execution across dark stores2. Growth & RevenueDrive GMV growth through assortment expansion, pricing, and visibility leversPlan and execute platform-led campaigns, app placements, and promosOptimize ROAS and contribution margin for Q-commerce channels3. Assortment & AvailabilityDecide ideal Q-commerce assortment by city / dark storeEnsure high fill rates, in-stock %, and low cancellation ratesWork closely with supply chain and warehouse teams to forecast demand4. Pricing & PromotionsManage platform pricing, discounts, and funding negotiationsTrack promo performance and optimize for scale vs profitabilityMonitor competitor pricing and platform benchmarks5. Operations & ExecutionSolve operational issues impacting SLA, delivery time, or customer experienceTrack and improve key metrics: fill rate, OSA, cancellation %, refund %, ratingsEnsure compliance with platform SOPs and service levels6. Data & ReportingOwn weekly/monthly business reviews with platformsAnalyze cohort-level and city-level performanceIdentify insights and growth opportunities from platform dataKey Metrics You’ll OwnGMV & RevenueContribution Margin / ROASFill Rate & In-Stock %Cancellation & Refund RatesApp Visibility & Share of ShelfRequirements4–8 years of experience in Quick Commerce / E-commerce / MarketplacesHands-on experience managing Blinkit, Zepto, Instamart, BB Now or similarStrong analytical skills and comfort with data-driven decision makingAbility to work cross-functionally with supply chain, finance, and marketingGood-to-HaveExperience in FMCG, D2C, or food / grocery brandsExperience launching new cities or dark store networksSQL / advanced Excel / dashboarding tools experienceWhy Does This Role Matters?Q-commerce is one of our fastest-growing channelsHigh ownership, direct P&L impactOpportunity to build scalable playbooks in a high-velocity environment