Job Title

Greetings from Infosys BPM Ltd.,We are hiring Walkin Drive for French Language (Level B2) for Chennai. Please walk-in for the interview on 11th April 2026 in Chennai.Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.Please mention Candidate ID on top of the Resume ***Reference Code=PROGEN-EXTERNAL- 242590Interview details:Interview Date: 11th April 2026Interview Time: 9.30 AM to 12 PM ISTInterview Venue:Infosys BPM, Core1 &2, Pacifica Tech Park Survey No: 76 No-23, Rajiv Gandhi Salai (OMR), Navalur, Chennai, Tamil Nadu 600130.Please find below Job Description for your reference:Job Location: Chennai (5 Days Work from Office)Qualification: Any Graduates - Full time GraduatesExperience: 6-8 YearsNotice Period: Immediate - 30 daysShift Timings: Evening shiftJob Level: 4ADesignation: Senior Process Lead1. Job Responsibilities:Communicate with relevant stakeholders on day-to-day operational tickets as per SOP.Deliver on day-to-day process targets in meeting Customer SLAs.Interact with clients as per business requirements.Eye for detail and report out quality measures for the process, also flag key risks if any.Handle process queries and Quality Auditing, upon expertise gained and certification for the same.Ensure Compliance and controllership.Follow the governance mechanism established with the client.Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.2. Technical Competencies:Fluent in French Language both oral and written.Should be comfortable working long hours to meet deadlines / support ADHOC business requirements if any.Strong Customer Service Skills.Should have good analytical skills and can make decisions based on the situation.Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations.Willingness to work in business aligned shifts.Open to accept changes in work methods or systems to improve performance beyond agreed standards.3. Work experience, Education Qualification & Soft skills:Masters or Bachelors degree in commerce, business administration or business management is preferred based on businesses aligned.Minimum of 6 -8 years of full-time work exp.Minimum B2 level or equivalent Masters degree in French from any renowned university is mandate.4. Work Environment:Work from office model will be continued post process certification.Working from outside Infosys offices will imply Camera based security monitoring tool.Documents to Carry:Carry a printout your updated resume.Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)Pointers to note:Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Original Government ID card is must for Security ClearanceThanks & Regards,Infosys Recruitment Team.