Job Title

only looking for immediate joiners or with max. 30 days of notice period100% Remote RolePermanent position with TribolaTechJob Title: QA Practice Head / Director – Quality Engineering Work timings : 2:30 pm to 11:30 amRequired:12–18 years of experience in QA / Quality EngineeringProven leadership of enterprise QA teams (10+ members)Strong hands-on expertise in two or more :Automation: Selenium, Playwright, CypressPerformance: LoadRunner, JMeter, NeoLoadAPI Testing: Postman, RestAssuredExperience with CI/CD pipelines and DevOps integrationStrong experience in Agile/Scrum delivery modelsHolding Bachelor’s degree in Computer Science, Engineering, or a related is preferred.Demonstrated ability to define and scale QA strategiesStrong stakeholder management and client-facing communication skillsPreferred tooling experienceExperience in ServiceNow testing (ATF / platform testing)Exposure to enterprise platforms (ERP, ITSM, cloud ecosystems)Experience in managed services delivery modelsFamiliarity with hybrid testing models (manual + automation)Role expectationBuild and lead a scalable, automation-first QA practiceOwn end-to-end quality outcomes across multi-project Agile deliveryDrive governance, tooling optimization, and measurable quality improvementsAct as the single point of accountability for enterprise QA excellenceRole OverviewWe are seeking a QA Practice Head / Director to establish and lead a scalable, execution-driven Quality Engineering function for a large enterprise client. This role is accountable for end-to-end quality outcomes, driving an automation-first and continuous testing strategy, and building a high-performing QA practice aligned to Agile, multi-project delivery.You will lead a lean, IC-driven QA model, manage tooling and licenses (including performance platforms), and ensure predictable, high-quality releases across ~10 concurrent projects.Key Responsibilities1. Quality Engineering Strategy & LeadershipDefine and execute enterprise-wide QA strategy across:Functional testingAutomation testingPerformance & non-functional testingEstablish QA governance frameworks, standards, and best practicesDrive transformation toward automation-first and continuous testing modelsAlign testing with business objectives and user expectations2. Managed Testing Services OwnershipOwn end-to-end QA delivery across enterprise platforms (e.g., ServiceNow, integrated systems)Manage parallel Agile execution across ~10 active projectsEnsure strong coverage of:Application-specific testingEnd-to-end workflow validation across integrationsOwn quality KPIs:Release qualityDefect leakageCycle time and regression efficiencyAct as primary QA leader for client stakeholders3. Test Strategy, Scope & PlanningDefine test scope and objectives (functional, integration, regression, performance)Implement risk-based and scenario-driven testing approachesEstablish defect management lifecycle, SLAs, and reporting standardsEnsure testability of requirements and early QA involvement4. Tooling & License ManagementOwn and optimize the QA tools ecosystem, including:Automation: Selenium, Playwright, CypressPerformance: LoadRunner, JMeter, NeoLoadAPI Testing: Postman, RestAssuredTest Management: JIRA, TestRail, ALMManage tool licensing, utilization, and cost optimizationEvaluate and introduce modern, scalable testing tools5. Team Leadership & Operating ModelLead and scale a 10–15 member QA team (functional + automation + performance)Operate a flat, execution-driven IC model:QAs independently own modules/projectsMinimal hierarchy, high accountabilityAlign QA capacity to multi-project sprint demand (1–2 projects per QA)Mentor team and define clear capability and growth paths6. Automation & Performance EngineeringBuild and scale automation frameworks:UI, API, regression automationEnsure automation is embedded within QA roles (not siloed)Define and execute performance testing strategy:Load, stress, scalability, and reliabilityIntegrate testing into CI/CD pipelines for continuous delivery7. Governance, Metrics & ReportingEstablish structured QA governance and sprint-level trackingDefine and track KPIs:Test execution & coverageAutomation coverageDefect density & leakageRegression effectivenessPerformance benchmarksDeliver executive-level dashboards and insights8. Resource Planning & Transition ManagementPlan QA capacity, skill mix, and environment readinessAddress capability gaps through onboarding and KTLead vendor transition (2-week window):Recorded KT sessionsDocumentation and test asset transitionEnsure rapid stabilization and continuity of delivery9. Continuous Improvement & InnovationDrive efficiency, cost optimization, and quality upliftIntroduce DevOps, AI-driven testing, and optimization practicesBuild a scalable QA practice reusable across enterprise programs