Role: Desktop Engineer L2 SMELocation: Hyd/BlrExp: 4-8 yrsMode of interview : VirtualMust have:• Application Engineering: Support end-user productivity applications (Outlook, Teams, SharePoint Online, JAMF, W365, Azure Virtual Desktop) with customization, configuration, and ongoing enhancements. • Vulnerability Management: Manage and remediate vulnerabilities on Windows 10/11 and Mac workstations, including third-party applications (Adobe, Java, etc.). • Client Needs Analysis: Work closely with users and business teams to gather requirements and design appropriate solutions. • Technical Support: Provide advanced troubleshooting and technical assistance for application-related issues, escalating as required. • Implementation & Deployment: Plan, configure, and implement software applications, including upgrades, patching, and deployments across enterprise environments. • Testing & Debugging: Test, debug, and validate applications to ensure stability, security, and compliance with quality standards. • Collaboration: Partner with development, project management, and QA teams to ensure successful software rollouts and business outcomes.
Job Title
Desktop Engineer L2 SME