Job Title

Job Title: Associate – Program Operations & Product CoordinationAbout the Role:We are looking for a proactive and detail-oriented Associate to support program operations, product requirement gathering, and training initiatives. The role involves coordinating with internal teams, learners, and external stakeholders to ensure smooth program delivery, accurate product communication, and effective training execution.Key Responsibilities:Support end-to-end program execution including scheduling, tracking, reporting, and learner communicationGather, document, and share detailed product requirements with relevant teamsCoordinate with internal teams, faculty, and external partners to meet timelines and ensure accurate content deliveryDesign and manage training programs for new product features, updates, and launchesPlan and execute UAT (User Acceptance Testing), monitor performance insights, and recommend improvementsAct as the first point of contact for learners and stakeholders to resolve queriesPrepare weekly/status reports and maintain detailed project documentationDesired Skills & Qualifications:Bachelor’s degree with 1–3 years of experience in program coordination, operations, or project management(Freshers with relevant skills can also apply)Strong communication skills (verbal & written)Good analytical ability with working knowledge of MS Excel and basic data handlingBasic understanding of project management tools/methodologiesWell-organized, detail-oriented, and able to manage multiple tasks in a fast-paced environmentAbility to collaborate with cross-functional teams and adapt quickly to new processesKey Competencies:Stakeholder ManagementProblem-Solving & Analytical ThinkingTime Management & MultitaskingOwnership & AccountabilityAdaptability & Learning Agility