Job Title

Program Manager – Operations & GrowthTurno | Full-Time | BengaluruAbout TurnoTurno is building the future of electric vehicle financing and ownership in India. We're a fast-moving fintech startup on a mission to accelerate EV adoption by making ownership simple, affordable, and accessible. Our team moves fast, thinks big, and uses AI as a core part of how we work — not an afterthought.The RoleWe're looking for a sharp, execution-obsessed Program Manager to drive high-impact operations and growth initiatives at Turno. You'll sit at the intersection of business, product, and operations — owning complex, cross-functional programs that directly move our growth metrics. This isn't a coordination role; it's a builder role.If you thrive in ambiguity, have strong opinions about process, and default to AI tools to do your best work, you'll fit right in.What You'll Do● Own programs end-to-end — from scoping and planning through execution and impact measurement — across operations and growth functions.● Drive cross-functional alignment between product, engineering, sales, credit, and operations teams to unblock and accelerate key initiatives.● Build and improve operational systems — design scalable processes, SOPs, and dashboards that give the business real-time visibility and control.● Track and report program health — define KPIs, maintain program trackers, and proactively flag risks and blockers to leadership.● Support growth experiments — coordinate go-to-market pilots, new market launches, and partnership rollouts with rigor and speed.● Leverage AI tools natively — use LLMs, automation tools, and AI-assisted workflows to compress timelines and raise the quality bar.What We're Looking ForMust-Have● 3–5 years of experience in program management, strategy & operations, or a similar role at a startup or high-growth company.● Demonstrated experience in fintech or payments — you understand lending workflows, disbursement cycles, collections, or payment ops.● Solid at creating/tweaking existing processes & launching new initiatives across the organisation: Team player who can get things done!● Strong command of structured problem-solving — you can break down a messy problem, build a plan, and execute with minimal hand-holding.● Proven ability to manage multiple concurrent programs without dropping the ball.● Excellent communication skills — you write clearly, present confidently, and adapt your style for engineers and executives alike.● AI-native mindset — you actively use tools like ChatGPT, Claude, Notion AI, or similar in your daily workflow and can identify where AI can replace or accelerate manual work.Nice-to-Have● Prior experience at a fintech, NBFC, or digital lending company.● Familiarity with EV, mobility, or consumer lending in India.● Hands-on experience with tools being used in the fintech world● Exposure to SQL or data querying to pull your own insights.Why Turno● Work on a problem that matters — accelerating EV adoption in one of the world's largest markets.● High ownership and visibility from day one — your work ships, and you can see the impact.● A team that uses AI seriously — we invest in tools and expect everyone to bring their best, amplified by technology.● Competitive compensation and the energy of a startup that's scaling fast.Turno is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.Note : Candidates prior experience at a fintech, NBFC, or digital lending company and a start up is a MUST Candidates with 30 Days Notice Period and Immediate joiners only be preferred.