Job Title

About UsDog-O-Bow is a rapidly scaling pet care brand operating across marketplaces, quick commerce platforms, and D2C. We’ve built a strong multi-channel presence across Amazon, Flipkart, Blinkit, Swiggy Instamart, Supertails, and our own website, and are now focused on aggressively scaling revenue and profitability.We’re a lean, execution-focused team where ownership is high, decisions are quick, and performance drives everything. This role is for someone who wants to build, solve, and directly impact business growth.Role OverviewWe are looking for a hands-on Ecom & Qcom Manager to take complete ownership of our marketplace and quick commerce business. This is a high-impact role covering everything from operations and ads to P&L and growth.Key ResponsibilitiesMarketplace ManagementEnd-to-end management of Amazon, Flipkart, Supertails, Blinkit, Swiggy Instamart, and Shopify (D2C)Listing creation, keyword optimization (SEO), A+ content, and catalog hygieneCategory benchmarking, competitor tracking, and trend analysisOperations & InventoryManage FBA shipments, GRNs, reconciliation, and replenishment planningInventory forecasting based on sales velocity, seasonality, and platform trendsMaintain optimal inventory levels across all channels (minimize stock-outs & overstocking)Coordinate with warehouses/3PLs for smooth fulfillment and dispatchPerformance Marketing & GrowthRun, optimize, and scale ads (Amazon PPC, Flipkart Ads, etc.)Improve TACoS/ACoS while driving revenue growthPlan and execute deals, coupons, and platform campaignsDrive organic growth via keyword ranking, SEO, and content optimizationRevenue & Margin OptimizationTrack platform-wise P&L, commissions, logistics costs, and hidden chargesImplement dynamic pricing strategies across platformsImprove contribution margins via ads efficiency, pricing, and cost controlsIdentify underperforming SKUs and take corrective actionsAnalytics & ReportingDeep dive into platform dashboards (Amazon Business Reports, Flipkart Insights, etc.)Track KPIs: sales, conversion rate, sessions, TACoS/ACoS, inventory turnoverBuild weekly/monthly performance reports with actionable insightsIdentify growth opportunities (new SKUs, bundles, pricing gaps, channel expansion)Customer Experience & RetentionManage reviews, ratings, and Q&A sections proactivelyImprove product ratings and reduce negative feedbackAnalyze return reasons and fix root causes (product, listing, logistics)Drive repeat purchases via CRM, WhatsApp, and email (for D2C)Reconciliation & PaymentsTrack settlements, receivables, and payment cycles across platformsIdentify discrepancies (lost inventory, excess fees, returns abuse)Raise and manage claims (especially Amazon FBA reimbursements)Catalog & Content StrategyOwn product positioning: titles, images, videos, and A+ contentCoordinate with design/content teams for high-conversion creativesContinuously A/B test listings to improve CTR and conversion ratesPlatform CoordinationLiaise with marketplace account managers for growth opportunitiesEnsure participation in all key sale events and category campaignsStay updated with platform policies and algorithm changesNew Channel Expansion & LaunchesIdentify and onboard new marketplaces / Q-commerce platformsPlan and execute new product launches across all channelsDrive visibility and traction during launchesAutomation & Process BuildingBuild SOPs for repeatable workflows (ads, inventory, reporting)Implement tools and automation for efficiency and scaleCompliance & Account HealthEnsure adherence to platform policies and guidelinesMonitor account health and resolve suspensions/issues proactivelyKPIs (What Success Looks Like)First 3 MonthsStabilize operations across all platforms (inventory, listings, ads)Reduce stock-outs and improve inventory planning accuracyIdentify and plug leakages in ads spend, fees, and returns3–6 MonthsAchieve consistent revenue growth (15–25% MoM)Improve TACoS/ACoS while scaling salesIncrease conversion rates via listing/content optimizationReduce return rates and improve product ratings6+ MonthsStrong control over platform-wise P&L and contribution marginsBuild predictable growth engines across marketplaces and D2CSuccessfully launch and scale new SKUs/channelsEstablish SOPs and scalable systemsCore Metrics to OwnRevenue (platform-wise & total)TACoS / ACoSConversion RateInventory Turnover & Stock-Out %Contribution MarginReturn Rate & Product RatingsWhat We’re Looking For2–5+ years of hands-on experience in e-commerce / quick commerceStrong experience with Amazon (FBA is a must), Flipkart, and Q-commerce platformsData-driven mindset with strong Excel/analytics skillsAbility to manage multiple platforms and SKUs simultaneouslyHigh ownership mindset — this is a growth role, not just executionWhy Join UsHigh ownership role with direct impact on revenue and growthOpportunity to scale a multi-channel brand across marketplaces and Q-commerceFast-paced, execution-driven environment with real learningPerformance-driven culture with strong upside for the right candidate