About MatchPoint SolutionsMatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutionsto leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google,and more. With a growing international presence across North America, Europe, Asia, and SouthAmerica, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.We’re expandingour team and looking for driven professionals who want to build impactfulsolutions in a collaborative, high-growth environment.Job Title: VEGA Job Scheduling Tool Support ConsultantLocation: HybridBengaluru – Karnataka – IndiaHyderabad – Telangana – IndiaPune – Maharashtra - IndiaEmploymentType: Full TimeWork experience : 4 years to 9 years This role may involveworking with or supporting one of MatchPoint Solutions’ client organizations. Client deployed projectMandatory:Experienced scheduler/operations consultant to run and support VEGA scheduling platform that orchestrates integrations around our Oracle EBS & Fusion.Shift coverage aligned to ERP integration windows (financial close, nightly batch, month/quarter/year end), typically 13:30 – 22:30 IST.Key Responsibilities:Run & Operate – Oracle ERP IntegrationsMonitoring of VEGA schedules, queues, agents, and critical ERP interfaces (inbound/outbound).Triage and resolve failed/late jobs, dependency blocks, long runners, and missed SLAs; execute controlled reruns/restarts without data duplication.Administer calendars, holiday tables, blackout windows, cut offs, and notification/escalation rules aligned to business processes (financial close, order to cash, procure to pay, payroll, etc.).Execute standard requests: new job onboarding, schedule/cycle changes, parameter updates, ad hoc runs, and backfills—under formal change controls.Maintain operational runbooks and knowledge articles for high volume/critical interfaces.Migration of VEGA jobs to VTOM over time.Oracle ERP–Specific Integration OperationsOrchestrate and monitor ERP integrations including:EBS: Concurrent Requests, Interface Tables, Staging/Import programs, UTL_FILE, custom loaders.Oracle Fusion ERP (Cloud): ESS jobs, BI Publisher bursts, FBDI/ADFdi imports, OIC/SOA flows, REST/SOAP API calls, file based integrations (SFTP/HTTPS/OBJECT STORAGE).ETL/ELT & Data: ODI/Data Integrator load plans, data lake ingestion, reporting refreshes.Validate end to end data handshakes: file arrivals (SFTP/AS2/S3), schema validations, pre/post processing scripts, downstream acknowledgements, and reconciliation checks.Operate integration control frameworks (sequence, idempotency, checkpointing, compensating steps) to guarantee data integrity.3) Troubleshooting, RCA & Problem ManagementPerform Root Cause Analysis (RCA) on recurring failures (e.g., schema changes, credential expiry, endpoint timeouts, volume spikes) and drive corrective/preventive actions.Collaborate with Oracle functional/technical teams (EBS DBA/Tech, Fusion Cloud, OIC/SOA, DBA, Network/Security) for upstream/downstream fixes.Optimize dependency graphs (parallelization, smart triggers, event/file watchers), shorten windows, and implement restartability and error handling patterns.4) Engineering & AutomationDevelop/enhance Bash/PowerShell/Python scripts for health checks, bulk schedule operations, standardized promotions, and self healing routines (auto retries/backoff).Integrate VEGA with ITSM (ServiceNow/JSM), observability (Grafana/Prometheus, ELK/Splunk, CloudWatch/Azure Monitor), and notifications (email/Teams/Slack).Implement config as code/IaC like guardrails for schedules and migrate changes across environments with version control (Git).Contribute to capacity planning (agents, queues, windows) and non prod/prod upgrade/patch execution with regression validation.5) Service Management & GovernanceOperate within ITIL (Incident, Request, Problem, Change, Knowledge); maintain accurate tickets and stakeholder updates.Produce weekly/monthly service reports (volumes, SLA adherence, MTTR/MTBF, top offenders, automation wins).Participate in on call rotation, DR/BCP tests, and controlled release/change windows.Ensure security, audit, and compliance (least privilege, credential rotations, secrets management, audit trails; SOX where applicable).Required Qualifications & Experience:4–8+ years in enterprise job scheduling/support: VEGA or equivalent (Control M, Autosys, UC4/Automic, Tidal, Redwood, ActiveBatch).Demonstrated Oracle ERP integrations experience:EBS concurrent programs, interface tables, data loaders, file based integrations.Oracle Fusion ERP: ESS/BI Publisher, OIC/SOA orchestrations, REST/SOAP APIs, FBDI pipelines, SFTP/Object Storage flows.Strong Linux operations and scripting (Bash; PowerShell on Windows); Python for automation preferred.Good understanding of RDBMS (Oracle): basic SQL/PLSQL to inspect interface tables, logs, and reconcile counts.Practical knowledge of integration patterns (file/API/queue), error handling, idempotency, checkpointing, and reconciliation.Experience with monitoring/logs (Grafana/Prometheus, ELK/Splunk) and ITSM tools.Clear, concise communication with business and technical stakeholders; proven incident leadership under time pressure.Nice to Have:Oracle middleware/data tooling exposure: ODI, OIC, SOA Suite, OBIEE/BIP, EBS Tech Stack basics.Cloud experience (OCI/AWS/Azure) for storage, networking, secrets, and schedulers.Git/GitLab CI/CD, Ansible/Terraform, and secrets management (Vault/Key Vault).Performance tuning for high volume file/API workloads, file streaming, and back pressure strategies.Prior Managed Services experience with contractual SLAs and service reporting.Tools & Environment Scheduler:VEGA (console, agents, CLI/API)ERP: Oracle E Business Suite and/or Oracle Fusion ERP (ESS, BIP, OIC/SOA)OS: Linux (RHEL/Oracle Linux/Ubuntu); Windows ServerScripting: Bash, PowerShell, PythonDB: Oracle (SQL/PLSQL basics)ITSM: ServiceNow / Jira Service ManagementMonitoring/Logs: Prometheus/Grafana, ELK/Splunk, CloudWatch/Azure MonitorVC/CI: Git, GitLab/GitHub Actions; Secrets: Vault/Key Vault; SFTP/AS2 gatewaysEducation & Certifications:Bachelor’s degree in Computer Science/Information Systems (or equivalent experience).ITIL Foundation; Oracle/Linux certifications are a plus.Working Model:Shift coverage aligned to ERP integration windows (financial close, nightly batch, month/quarter/year end), typically 13:30 – 22:30 IST.On call for Sev 1/Sev 2 incidents and participation in DR/BCP drills.Participation in planned maintenance, releases, and environment refreshes.Equal Employment OpportunityMatchPoint Solutionsis an equal opportunity employer. We are committedto providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, geneticinformation, protected veteran status,sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.This policy applies to all aspectsof employment, includingrecruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.
Job Title
System Support Engineer – Vega Scheduler