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Job Title


Assistant Manager - Service Sales


Company : Howell Protection Systems India Pvt. Ltd.


Location : New delhi, Delhi


Created : 2026-04-12


Job Type : Full Time


Job Description

Job Description:Howell is looking for a mid-level, motivated, and sales-oriented professional who has extensive experience in after-sales service business, specifically AMC/CMC sales in Security, Fire, Safety, Networking, and Building Automation systems.The ideal candidate should have hands-on experience in developing and managing AMC business, cultivating long-term client relationships, driving service revenue, and preparing techno-commercial proposals for existing and new customers across corporate, hospitality, and commercial segments.Key Responsibilities:Develop and cultivate effective business relationships with existing clients to promote AMC/CMC and after-sales service offerings aligned with customer requirements and company objectives.Identify and convert installed base (existing projects) into long-term maintenance contracts (AMC/CMC).Visit customers regularly to understand service requirements, ensure customer satisfaction, and identify upselling opportunities.Target key decision-makers within client organizations and maintain strong relationships to ensure contract renewals and service business growth.Prepare and present techno-commercial proposals for AMC, repair, and value-added services.Monitor service contract pipeline, renewal schedules, and market conditions; provide regular updates on performance and execution.Coordinate with internal service/operations teams to ensure smooth execution, proper scope definition, and adherence to service standards.Maintain thorough knowledge of Security, Fire Alarm, IBMS, CCTV, Access Control, and Networking systems to effectively position service offeringteract with end users, facility teams, and consultants to understand system performance gaps and propose appropriate service solutions.Focus on achieving monthly and quarterly service sales targets and develop strategies to improve service revenue and client retention.Desired Profile of the Candidate:Graduate (B.Sc / Diploma / B.E / B.Tech in Electronics / Electrical / E&C / IT); MBA in Marketing preferred.Minimum 5+ years of experience in ELV industry with a strong focus on AMC/Service Sales.Prior experience in handling AMC contracts for CCTV, Fire Alarm, Access Control, IBMS, or Networking systems is essential.Candidates with existing client relationships in corporate, hospitality, healthcare, or commercial segments will have an advantage.Strong communication skills with good command over English and Hindi.Techno-commercial understanding of ELV systems and service lifecycle.Ability to identify customer needs, effectively propose solutions, and position Howell as a preferred service partner.Proven track record in AMC sales, contract renewals, and service revenue generation.Strong negotiation, client handling, and closing skills.Ability to work independently and travel across North India as required.