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Job Title: QA LeadLocation: Mumbai, IndiaExperience: 7 - 9 yrsIndustry: Payment Solutions / BFSI / Retail / HealthcareEmployment Type: Full-TimeAbout KayanaKayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, enabling brands to scale and succeed.Our mission is simple: to help businesses thrive through innovative technology. With operations across the USA, UK, Europe, Australia, and the Middle East, Kayana is proud to foster an inclusive and dynamic culture. Every employee is supported with a personalized development plan, offering clear and achievable career paths for long-term growth.Job Summary:We are looking for a QA Lead to drive quality assurance initiatives across our ordering and payment platform. This role will be critical in reducing production bugs, improving release quality, and implementing automation-first testing practices.You will work closely with Engineering, Product, and Support teams to ensure all features are delivered with high reliability, especially across critical flows such as orders, payments, and integrations.Key Responsibilities1. Test Strategy & AutomationDesign and implement automated test frameworks (UI, API, integration)Build and maintain regression suites within CI/CD pipelinesDrive shift-left testing practices2. QA Execution & CoverageDefine and execute test plans, cases, and scenariosPerform functional, regression, integration, and performance testingEnsure high coverage across critical business flows3. Bug Management & TriageManage structured bug triage (P0–P3 severity)Track defects using Jira / Linear and ensure timely resolutionPartner with Engineering to reduce MTTR4. CI/CD & Release QualityIntegrate automated tests into CI/CD pipelinesSupport release validation, smoke testing, and rollback readinessOwn QA sign-off and go/no-go decisions for releases5. Leadership & QA GovernanceLead and mentor QA engineers; enforce QA standards and best practicesEstablish QA metrics (defect leakage, coverage, MTTR) and reportingAct as the main QA point of contact for stakeholders6. Continuous Improvement & CollaborationLead post-release reviews and root cause analysisWork with Product, Engineering, and Support to improve quality processesIdentify gaps and implement preventative measuresKey RequirementsExperience7- 8+ years in QA / SDET roles (SaaS, fintech, or e-commerce preferred)Experience leading QA initiatives or small teamsTechnical SkillsProficiency in Java, JavaScript, or PythonExperience with Selenium / Cypress / PlaywrightStrong API testing experience (Postman, RestAssured, etc.)Familiarity with CI/CD tools (GitHub Actions, Jenkins, GitLab CI)Understanding of microservices architecture and basic SQLStarting Salary: ₹1,00,000.00 per month