Job Title

Location - ChennaiHybrid/WFO - (4/1 - WFO/WFH) NACTC - Open for discussion (Upto 15.60 LPA) + Other benefits beyond the salaryResponsibilities● Proactively monitor campaign performance to ensure the book of business is healthy and has anopportunity to scale.● Investigate campaign related concerns including Campaign under-deliveries, poor performance, data discrepancies (impression, click, conversion, etc.), issues related to fraud and brand safety, site tag implementation and creative issues, and integrations with various third party systems.● Provide technical insight and support for complex site tag setup, goal recommendations, performance / delivery / view-ability trade-offs, modeling recommendations and standard methodologies, creative setup, and campaign setup recommendations.● Act as a pivotal resource for platform support for both internal and external customers, troubleshooting and resolving any technical issues they may encounter.● Respond to and/or amplify issues in a timely manner, communicating effectively between our Sales, Product, and Engineering teams, consistently striving for a satisfactory resolution.● Provide excellent customer support through internal and external client communication channels.● Develop a deep understanding of Client product offerings and help customers align the right products to achieve their goals.Requirements● 4+ years of experience in online advertising and in a client facing role supporting a technology platform● Advanced understanding and shown familiarity with troubleshooting Ad-Servers/Integrations and Tag Implemented platforms. Similarly, working with languages such as JS / HTML.● Basic understanding of foundational statistical concepts such as Mean, Median etc.● Run and Modify SQL to be able to pull the data needed in order to solve problems● Strong attention to detail, ability to prioritize, communicate effectively and work in a dynamicenvironment. Ability to work both independently and as part of a team.● BA/BS degree qualification