Role OverviewWe are seeking a seasoned 3PL / Contract Logistics Leader to drive business growth, strategic direction, and operational excellence across the organization.This role will own strategy, solution design, sales, operations governance, and P&L, ensuring scalable and profitable growth of the 3PL business.1. Strategy & Business PlanningDefine and drive the overall 3PL business strategy and growth roadmap Identify new opportunities across industries, geographies, and service offerings Develop go-to-market strategies for warehousing and integrated logistics solutions Drive network expansion (warehouses, distribution models) Monitor market trends, competition, and evolving customer needs 2. Sales & Business DevelopmentOwn and drive revenue growth and new business acquisition Build and manage enterprise client relationships and key accounts Lead RFQs, tenders, and large deal closures Define pricing strategies and commercial models Collaborate with cross-functional teams to deliver customized logistics solutions Drive account expansion and long-term partnerships 3. Solution Design & EngineeringDesign end-to-end supply chain solutions: Warehouse layout & capacity planning Inventory flow & distribution models Integrated 3PL solutions (warehouse + transport coordination) Work with operations and transport teams to ensure feasible, scalable solutions Lead costing, optimization, and value engineering initiatives Support pre-sales with innovative and competitive solution proposals 4. Operations Oversight (Governance Level)Oversee performance of warehouse and logistics operations teams Ensure SLA/KPI adherence (OTIF, inventory accuracy, TAT, service quality) Drive continuous improvement, automation, and process standardization Review transport performance via internal teams (without direct ownership) Manage customer escalations and service reviews 5. Leadership & Team ManagementLead and develop Sales, Solutioning, and Operations leadership teams Build a high-performance, customer-centric culture Set clear targets, monitor performance, and drive accountability Collaborate with cross-functional leaders (Transport, Finance, HR) 6. P&L & Performance ManagementOwn complete P&L for 3PL business Drive profitability, cost optimization, and margin improvement Track key metrics: Revenue growth Gross margin Client acquisition & retention Operational efficiency Experience & Qualifications12–18+ years in 3PL / Contract Logistics / Supply Chain Proven experience in strategy + sales + operations leadership roles Strong track record in large deal closures and solution selling Experience managing multi-location, multi-client operations MBA preferred Key Skills & CompetenciesStrategic thinking & business acumen Solution design & supply chain engineering Commercial negotiation & pricing P&L ownership Stakeholder & client management Leadership & team building
Job Title
Head of Supply Chain Management