Job Title

Role Overview:The Head – New Projects & NSO will be responsible for leading end-to-end execution of new store openings, including site evaluation, store design, project execution, and timely handover. The role will ensure all retail spaces are delivered in line with brand standards, timelines, and budgets, while bringing strong expertise in interior design and space planning.This role will drive the scalability of store expansion through efficient project management, vendor coordination, and design excellence.Key Responsibilities:1. New Store Opening (NSO) Strategy & ExecutionLead end-to-end execution of new store openings across regionsDevelop project timelines, milestones, and rollout plans aligned with business expansion goalsEnsure stores are launched on time, within budget, and as per brand standardsTrack and manage multiple projects simultaneously2. Interior Design & Store PlanningLead store design concepts, layouts, and space planning in line with brand identityWork closely with design teams to create visually appealing and functional retail spacesOptimize store layouts for customer experience, sales flow, and operational efficiencyStandardize design templates for scalability across locations3. Project Management & ExecutionOversee civil, interior, MEP, and fixture installations for new storesManage end-to-end project lifecycle from site handover to store launchEnsure adherence to timelines, budgets, and quality standardsConduct regular site visits and progress reviews4. Vendor & Stakeholder ManagementIdentify, onboard, and manage contractors, architects, and vendorsNegotiate contracts, pricing, and timelines with vendorsCoordinate with landlords, mall management, and local authoritiesWork closely with internal teams (Retail, VM, Procurement, Finance, Legal)5. Cost & Budget ManagementDevelop and manage project budgets for store fit-outs and expansionsTrack project costs and drive cost optimization initiativesEnsure efficient utilization of resources without compromising quality6. Compliance & ApprovalsEnsure all necessary approvals, licenses, and statutory compliances are in placeCoordinate with local authorities for store approvals and permitsEnsure adherence to safety, legal, and operational standards7. Process Standardization & ScalabilityCreate SOPs and best practices for store rollout processesDrive standardization of design, materials, and execution processesImplement tools and trackers for project monitoring and reporting8. Post-Launch Handover & SupportEnsure smooth handover of stores to retail operations teamsAddress post-launch issues and ensure store readinessCapture learnings and improve future rollout processesKey Metrics (KPIs):Number of stores launched vs planProject completion timelines (TAT adherence)Cost per store / budget adherenceStore readiness & quality scoresVendor performance metricsTime-to-market for new storesKey Skills:Strong project management & execution capabilityExpertise in interior design & space planningVendor and stakeholder managementBudgeting & cost controlProblem-solving and decision-makingAbility to manage multiple projects under tight timelinesPreferred Background:Experience in retail brands (jewellery, fashion, lifestyle, QSR, etc.)Exposure to mall and high-street store formatsFamiliarity with design tools and project tracking systems