Job Title

Key ResponsibilitiesWelcome and assist arriving and departing passengers in a professional mannerCoordinate airport transfers (pick-ups and drop-offs)Handle guest inquiries, complaints, and special requests efficientlyLiaise with airline staff, immigration authorities, and ground handling teamsAssist guests with baggage and guide them through airport proceduresMonitor flight schedules and adjust arrangements accordinglyMaintain records of arrivals, departures, and guest movementsQualifications & RequirementsDegree in Hospitality, Travel & Tourism, or related field preferredPrior experience in hospitality, travel, or airport operations is an advantageStrong communication skills in English (additional languages are a plus)Good knowledge of airport procedures and local routesBasic computer knowledge (MS Office, email communication)Well-groomed appearance and professional demeanorAbility to work in shifts, including weekends and holidaysKey SkillsCustomer service orientationCoordination and multitasking abilitiesProblem-solving skillsTime management and attention to detail