TIP: Skilled global tour Operators with below required skills can also apply. Required Skills: Bachelor’s Degree (Mandatory) in Computer Science, Information Technology, Business Management, OR any related discipline 4+ years of experience in Travel Technology / Tour Operator Software / Travel ERP / SaaS implementation Must have Product based IT company in software development environment experience Hands-on exposure to client-facing implementation & training roles Travel Industry Domain Expertise Software Implementation & Client Onboarding Business Analysis & Documentation (BRD) Functional Specification Documents (FSD) Product Configuration & Testing - UAT support, test scenarios, test scripts Client Training & Workshops (Conducting user workshops & induction programs) Stakeholder Management (Direct interaction with clients, internal teams, developers & project managers) Communication & Presentation Skills Problem Solving & Consulting Mindset Tools & Technology Description: We are looking for a min 4+ years of travel-domain expert with strong software implementation and training experience, someone who understands tour operator business processes and can confidently work with clients during requirements gathering, system configuration, Go-Live support, and user training. The ideal candidate should be comfortable documenting business needs, creating functional specifications, conducting workshops, and acting as a functional bridge between clients, project managers, and development teams, with excellent communication and a consulting mindset.
Job Title
Tour Operator / Implementation Consultant