Job Title

Greeting from Infosys BPM Ltd., We are hiring the candidates from MBA Finance Fresher for US Payments Settlement Operations, Chargeback & Merchant Tax Reporting domain for Bangalore location. Please walk-in for interview on 15th April 2026 at Bangalore Location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention the generated Candidate ID on the top corner of your Resume *** Interview details: Interview Date: 15th April 2026 Interview Time: 10:00 AM to 12:30 PM IST ONLY Interview Venue: Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore- . Landmark: In Between Sunik Industries and Tejas Networks. Please find below Job Details for your reference: Designation: Senior Process Executive Job Level: 2A Experience: Freshers Only- 0 yrs Shifts: Flexible to work for any shift Notice Period - Immediate Joiners only Work Location: Bangalore (Work from Office) Qualification: MBA in Finance (Full Time)- Year of Passing - 2024 & 2025 only. Note: Post Graduation (MBA) and Under Graduation (/BBA) is a must from (Finance) background. Candidate should have all original marksheets and PDC of both UG and PG degree will be permitted. Candidates waiting for final results are not eligible Pursuing Candidates are not eligible JOB DESCRIPTION: 1. US Payment Settlement Operations: Role Summary: Execute daytoday settlement balancing and routine exception handling across Direct and Indirect portfolios, ensuring accurate funding and timely closure of issues under maker checker controls. Required Skills: Strong reconciliation mindset, Excel (vlookups/pivots), basic SQL preferred. Familiarity with ACH/NACHA, wire funding basics, and card brand settlement cycles. Clear written/verbal communication; disciplined with SOPs and maker checker protocols. 2. Merchant Tax Reporting: Overview: These five JDs cover roles across the US Payment Merchant Taxation process. The scope spans three sub-modules: (A) State Tax Levy Process intake and processing of IRS/state levy letters, merchant identification, 24-hour holds, collections, cheque requests, and accounting disbursements; (B) Merchant Tax Reporting liaison with US customers and the IRS for Tax Identification Number (TIN/EIN) accuracy; (C) Escheatment identification and reporting of unclaimed property to state treasuries as per state laws. Role Summary: Execute daily operations across State Tax Levy, Merchant Tax Reporting, and Escheatment with high accuracy and TAT adherence; maintain audit-ready documentation and follow maker checker controls. Key Responsibilities: Open/log levy/IRS letters; identify merchant; check activity status; place 24-hour holds for active merchants. Calculate and initiate collections; raise cheque requests; coordinate with Accounting for disbursements. For inactive merchants, prepare and dispatch appropriate responses as per SOPs. Validate TIN/EIN against internal/IRS records; liaise with clients for corrections; update systems (Merchant Tax Reporting). Identify dormant/unclaimed assets; validate eligibility; prepare due diligence outreach; support state-wise reporting and remittance (Escheatment). Maintain evidence packs and audit trails; ensure data privacy and document retention standards. Meet daily SLA targets on productivity, TAT, and quality. 3. Chargeback & Dispute Management: Role Summary: Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a strong merchant experience under network SLAs. Required Qualifications: Merchant disputes & chargebacks across Visa, Mastercard, Amex, Discover. Practical exposure to VCR/MDR workflows and phases (chargeback representment pre-arb arbitration). Experience drafting reason-code-specific narratives and assembling CE. Hands-on with VROL, Mastercom/Claims Manager, Amex/Discover portals; CRM/ticketing tools. Strong analytical and written skills; ability to interpret payment data/logs to build a defensible case. High ownership, urgency, and resilience under tight deadlines; willingness to work US hours onsite (no hybrid/remote). Documents to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree). Mandatory to Carry: Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team