We’re Hiring: RMA Process – Reverse Logistics (Network Inventory)Location: Bangalore Shift: Rotational Shifts Experience: 2–5 Years CTC: Up to 5 LPA Mode: Semi-Voice ⚡ Immediate Joiners PreferredRole Overview: We are looking for professionals experienced in Reverse Logistics (RMA Process) to manage end-to-end return operations, ensuring accurate tracking, timely resolution, and minimal fallout in network inventory.Key Responsibilities: * Process and track customer/internal return requests (RMAs) in the system * Validate return eligibility (warranty, serial numbers, STO details) * Coordinate with logistics, warehouse, and repair teams for return shipments * Investigate and resolve return issues (mismatches, missing parts, incorrect shipments) * Analyze root causes of fallout and implement corrective actions * Ensure compliance with company policies and SLAs * Monitor open RMA reports and ensure timely closure * Support initiatives like serialized tracking, FWA reporting, and soft PO clearing * Maintain accurate documentation for audits and reporting * Provide after-hours support on a rotational basisInterested candidates can share their resume at: salma.s@ or WhatsApp: 8297131110
Job Title
Reverse Logistics (Network Inventory)