Job Title

Experience: 4–6 Years Contract Duration: 6 Months Job Summary We are looking for an experienced Teams Telephony Administrator to support and manage Microsoft Teams telephony infrastructure. The ideal candidate should have hands-on experience with Teams Voice, Direct Routing, SBC configuration, and enterprise telephony integrations. The role requires strong understanding of VoIP technologies and the ability to support secure communication environments. Key Responsibilities - Manage and administer Microsoft Teams Telephony / Teams Voice environment. - Configure and maintain Direct Routing between Microsoft Teams and telephony infrastructure. - Deploy, configure, and troubleshoot Session Border Controllers (SBC). - Integrate and manage PBX systems with Microsoft Teams. - Configure and manage SIP Trunking for enterprise telephony solutions. - Monitor and troubleshoot voice quality, call routing, and connectivity issues. - Ensure compliance with PCI DSS payment security standards where applicable. - Collaborate with network and security teams to ensure seamless telephony operations. - Provide support for telephony-related incidents, changes, and upgrades. - Maintain documentation and best practices for Teams telephony infrastructure. Required Skills - Strong experience in Microsoft Teams Telephony / Teams Voice - Hands-on experience with Session Border Controllers (SBC) - Expertise in Direct Routing configuration - Knowledge of PBX systems and SIP Trunking - Understanding of VoIP protocols and enterprise telephony environments - Experience working in PCI DSS compliant environments (preferred) Certifications (Preferred) - MS-721: Collaboration Communications Systems Engineer - MS-720: Microsoft Teams Voice Engineer