Job Title

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person.Venue detailsDate: 18th Apr 2026Timing: 9:00 Am-1:00 PMLocation: Module-4, 3rd Floor South Block, Chennai One It Sez Phase-2, 200 Feet Radial Rd, inner, ring road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Tamil Nadu 600097Experience : 6-10 YearsJob RequirementsProactive Hardware & Software solving problems on End User Devices❖ Analysis of trends and recording current health status of End User Devices❖ Identification where and when the issue occurred and how many users are impacted❖ Analysis of the events in timeline to identify root causes of issues very quickly❖ Cooperation with various technical teams on root cause analyses and remediation plans❖ Resolution of issues discovered;❖ Documentation of findings and recommendations❖ Reporting❖ Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software❖ Providing input for collector packaging and assist in deployment scenarios❖ Perform ongoing maintenance and licence management.❖ Check the Appliance health (CPU, Disk & Memory Utilization)❖ Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.❖ Maintaining customer specific EUCA documentation updated❖ Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder❖ Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scriptsKey ResponsibilitiesSupporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software