Cornerstone OnDemand is looking for a Technical Program Manager who will drive the planning, execution, and delivery of complex, cross-functional technical programs. You will work at the intersection of engineering, product, and business teams to ensure large-scale initiatives are delivered with clarity, predictability, and impact. This role requires a strong technical foundation combined with exceptional program management skills to orchestrate multiple workstreams andstakeholders toward shared outcomes. In this role, you will… Program Planning & Execution - Own end-to-end program management for large-scale, cross-functional technical initiatives spanning multiple engineering teams, products, and business units. - Define program scope, milestones, deliverables, success criteria, and resource requirements in collaboration with engineering and product leadership. - Build and maintain detailed program plans, roadmaps, and schedules with clear dependencies, critical paths, and risk mitigation strategies. - Drive program execution through structured governance — standups, status reviews, steering committee meetings, and escalation workflows. - Track and report program health, progress, risks, and blockers to senior leadership and stakeholders through dashboards and executive summaries. - Manage program-level trade-offs across scope, timeline, quality, and resources — making recommendations grounded in data and technical context. - Conduct retrospectives and post-mortems to capture lessons learned and drive continuous improvement in delivery processes. - Identify process bottlenecks and inefficiencies across teams and implement improvements to accelerate delivery cycles. Technical Leadership & Cross-Functional Alignment - Partner with engineering leaders and architects to understand system designs, technical dependencies, and integration points across programs. - Facilitate architecture and design reviews to ensure alignment across teams and identify cross-cutting concerns early. - Coordinate platform migrations, infrastructure upgrades, API versioning, and other technical initiatives that span multiple teams. - Partner with DevOps and SRE teams to ensure release readiness, deployment coordination, and operational handoffs for program deliverables. - Define and drive Agile-at-scale practices (SAFe, Scrum of Scrums, or similar) across engineering teams to improve delivery predictability and velocity. - Facilitate alignment between product roadmaps, engineering capacity, and business priorities to ensure realistic commitments. Stakeholder Communication & Risk Management - Serve as the central point of communication for program status, decisions, and escalations across engineering, product, design, QA, and business teams. - Translate complex technical concepts and program details into clear, concise updates for executive leadership and non-technical stakeholders. - Manage stakeholder expectations proactively — surfacing trade-offs, timeline impacts, and scope changes early with data-backed recommendations. - Build and maintain a risk management framework — proactively identifying, assessing, and mitigating risks before they become blockers. - Manage cross-team dependency tracking, capacity planning, and sprint/release coordination. - Build strong relationships across the organization to enable effective collaboration and influence without authority. You've Got What It Takes If You Have… Requirements - Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience. - 3+ years of experience in technical program management, engineering project management, or a related role within software product organizations. - 2+ years of hands-on software engineering or technical lead experience (prior to or alongside program management). - Proven track record of successfully delivering large-scale, cross-functional technical programs on time and within scope. Technical Expertise - Strong understanding of software development lifecycle, system architecture, distributed systems, and cloud platforms (Azure preferred). - Familiarity with microservices architecture, API design, CI/CD pipelines, and modern DevOps practices. - Ability to read and understand code, technical design documents, and architecture diagrams at a level sufficient to assess risks and dependencies. - Experience with Agile/Scrum methodologies and scaling frameworks. - Proficiency with program management and collaboration tools such as Jira, Azure DevOps, Confluence, Smartsheet, or MS Project. Communication & Leadership - Excellent written and verbal communication skills with the ability to tailor messaging for technical and executive audiences. - Strong facilitation skills — able to lead productive meetings, drive decisions, and resolve conflicts constructively. - Exceptional organizational skills with the ability to manage multiple complex programs simultaneously. - Proven ability to build trust and influence across engineering, product, and business functions. - Proactive and self-driven with a strong sense of ownership over program outcomes.
Job Title
Technical Program Manager