Job Title

Position: Fraud Investigation & DetectionLocation: Bangalore – EGL OfficeWork Mode: 5 Days Work From Office (Secure Clean Room)Experience: 1–3 YearsShift: Flexible (Day / Night Shift)Key ResponsibilitiesAnalyze financial transactions and account activities to identify unusual or suspicious patterns.Conduct in-depth investigations into potential fraud cases, including evidence gathering and analysis.Perform 360° reviews on alerts triggered due to threshold violations across fraud types such as ATO, PTO, TOA, ID Theft, ATO Scam, and First-Party Fraud.Conduct comprehensive fraud reviews of customer profiles to detect and mitigate risks related to core banking, payments, account opening, and fraud red flags.Investigate fraud scenarios including P2P payments, ACH kiting, check kiting, wire fraud, account hijacking, and transactional frauds.Handle cases related to fund transfer returns, checks (RDC), ACH transactions, credit card fraud, loan fraud, and Zelle fraud alerts.Perform investigations into whistleblower complaints and suspicious account activities.Carry out retroactive analysis and fraud control assessments to strengthen fraud prevention strategies and support real-time fraud decisions.Coordinate with internal and external stakeholders for end-to-end alert reviews, from fraud alert generation through SAR filing.Analyze data trends and out-of-pattern activities to determine the next course of action, including case closure, reimbursements, or escalation.Adjudicate fraud types and apply mitigation steps in accordance with policies and procedures.Additional RequirementsMust be flexible to work in day or night shiftsShould be open to weekend working with rotational week-offsWork will be from EGL office onlyCab facility available only within city limitsShift Timings07:00 AM – 04:00 PM06:00 PM – 03:00 AM