Job Title

Company DescriptionPHURR is a culinary haven under Million Stories. Known for elevating cuisine while preserving a sense of comfort, we pride ourselves on creating a dining atmosphere that indulges our guests. By putting a strong emphasis on aesthetic appeal and customer delight, Phurr delivers a unique and memorable dining experience.Role DescriptionThis is a full-time, on-site role based in Bengaluru for a Front Office Specialist at our Corporate office in Bangalore. The role involves managing and nurturing client relationships, ensuring effortless management and coordination of meetings, and delivering exceptional support. Responsibilities include addressing client inquiries, serving as the primary point of contact, resolving customer concerns, and maintaining clear and effective communication. The specialist will also work collaboratively with other teams to align customer expectations and uphold service excellence.QualificationsStrong interpersonal and communication skillsProficiency in maintaining client relations and ensuring customer satisfactionExperience in customer support and problem resolutionAbility to handle client interactions with professionalism and careExcellent active listening skills and attention to detailAbility to work in a collaborative, team-oriented environmentPrior experience in hospitality or client-facing roles is an advantageBachelor's degree in Business Administration, Communications, Hospitality, or a related field is preferred