Job Scope:Lead platform engineering operations and managed services delivery across customer environments. Oversee infrastructure spanning hypervisors, cloud platforms (OpenStack/CloudStack), and storage systems, ensuring high availability, performance, and security. Act as the primary customer interface for technical discussions and escalations, while driving troubleshooting across Linux, networking and databases. Provide team leadership, enable automation, and ensure continuous improvement in service quality.Total /Relevant Experience:Total - 15+ yearsRelevant – 6+ yearsKey Responsibilities:Strong Technical ManagerShould be able to Manager end customersShould be able to handle Managed ServicesGood Knowledge and Experience of Hypervisors viz. KVM, Proxmox, ESXi, XCPng, XenServerGood Knowledge and Experience of Software Defined Storage, Object StorageGood Knowledge and Experience of HCI HostsShould be able handle multiple customers and their infrastructures Should be able to handle Customer Review Calls easilyBuilding good repo with the customers and teamMust-have skill:Technically StrongStrong Linux SkillsStrong in Databases (at least any 1)Hands on Experience on different HypervisorsHands on Experience on Object StorageHands on experience on any Public Cloud (OpenSource would be +) like OpenStack, CloudStack etc.Strong in Networking (at least Medium)Leadership skillTeam Handling, Customer HandlingEager to Learn and eager to Teach / Train new technologies to the teamManagerial SkillsGood-to-Have Skills:SDS, GPUs, AI-Models, Inferencing, Pass Through, Public Cloud, Databases viz. Postgres, Mongo, etc. Object Storage – S3 – MinIO, Cloudian, etc; backup software – Acronis, etc.Qualifications Criteria:B. E/ B.Tech or Any relevant DegreeCertification Criteria:Red Hat Certified Engineer (RHCE)Linux Foundation Kubernetes (CKA) VMware Certified Professional would be +Shifts Timing, (If rotational, please specify):General Shift
Job Title
Lead Technical Operations