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Job Title: Chief Delivery OfficerLevel: Senior LeadershipJob Location: Panchkula, HaryanaCompany Overview:Korecent (is a bespoke global digital transformation company that empowers enterprises by implementing cutting-edge solutions. We make digital transformation simple, practical, and tailored to real business needs. Korecent is the largest and highest-ranked (Gold) ERPNext partner in the US and was awarded the ‘Best US Partner in 2025’ by Frappe Technologies. We are also an Odoo Ready Partner in the US.We are also a Certified Great Place to Work®, reflecting our collaborative, transparent, and high-trust culture. Korecent is ISO/IEC 27001:2022 certified, ensuring strong data security, governance, and compliance. With roots in SAP and over 100+ years of combined leadership experience in the ERP industry, Korecent delivers scalable and enterprise-grade solutions to organizations worldwide.As part of our commitment to continuous growth and excellence, we also proudly run the Korecent Academy — a structured learning and development initiative designed to build role-based and experience-level expertise. This initiative strengthens solution adoption, enhances performance, and reinforces our dedication to long-term value creation for our clients and the broader ERP community.Role Summary:Exciting opportunity to become part of the leadership team at a global and fast-growing IT services organisation!The Chief Delivery Officer will be directly reporting the Company top leadership. He/She will independently lead the entire delivery function, own delivery strategy and execution, and build scalable processes, teams, and practices that can support growth from 75 people to 500+ over the next few years. The role requires a mature, hands-on leader with strong technical foundations, proven experience in scaling delivery organizations and a strong hunger to drive outcomes and change. He/she will serve as the single point of ownership for all aspects of project delivery and delivery operations and will support client engagement.Experience Required: 15+ yearsKey Responsibilities:Responsible for overall performance management of the delivery team spread across multiple delivery offices.Set up and refine delivery strategy, processes and governance (SDLC, Agile, PMO, quality gates, risk and change management).Own end‑to‑end delivery for all projects and products, ensuring on‑time, within‑budget, high‑quality outcomes.Lead and mentor delivery teams, including Project/Program Managers, Tech Leads and cross‑functional squads; build strong second‑line leadership.Drive predictable execution through planning, prioritization, capacity management and clear linkage of delivery work to company OKRs.Introduce industry best practices while keeping them lean for a growth‑stage company.Define and track delivery KPIs (on‑time delivery, quality/defects, client satisfaction/NPS, utilization, margins, etc.) and run regular review cadences.Partner closely with Sales, Product, Engineering, HR, and Finance on solutioning, transitions, hiring, cost, and profitability.What we are looking for:Minimum 15 years in software development / IT services with at least 5-7 years in delivery leadership roles (Head of Delivery, Delivery Director, BU/Portfolio Head, etc.).Proven track record of leading 100+ member delivery teams and being part of a company’s scale‑up journey.Strong understanding of software development life cycle (SDLC), modern engineering practices, and agile methodologies (Scrum/Kanban, CI/CD, DevOps, QA automation).Experience handling multi‑project portfolios, product implementations, and support/managed services engagements simultaneously.Core technical experience (software/product development/ ERP or platform implementation) before moving into lead, PM, and delivery management rolesStrong conviction and hunger to shape delivery excellence at a fast-paced organization.Strong experience with modern delivery methodologies (Agile/Scrum/Kanban, CI/CD, DevOps, QA practices).Excellent communication and stakeholder management skills – can manage CXO‑level conversations with clients as well as coach and motivate teams on the ground.Demonstrated ability to handle escalations calmly, balance client expectations with delivery realities, and drive win‑win outcomes.Preferred Qualifications:B.Tech / B.E. in Computer Science, Information Technology, or related discipline.MBA or equivalent management education is an added advantage.Professional certifications such as PMP, PRINCE2, Scrum Master, or equivalent are desirable but not mandatoryExposure to ISO, CMMI, or other process quality frameworks is a plus.What We Offer:A seat at the leadership table — direct influence on the strategic direction of a fast-scaling IT company.Opportunity to independently drive and create the delivery function — build systems, processes, and teams from the ground up.An opportunity to be a visible growth partner: as the organization scales, so does this role.Competitive compensation commensurate with experience and seniority.A collaborative, performance-driven culture where results are recognized and rewarded.