Job Title

Company Overview:Welcome to Square One, a pioneering media solutions company established in 2002. We specialize in providing cutting edge 3D visualization services that redefine the way real estate projects are presented. Our commitment to innovation extends to advertising and branding solutions, making us a comprehensive partner in transforming brand experiences. At the heart of Square One is our dedication to delivering unparalleled 3D visualization services. From creating immersive environments to showcasing architectural brilliance, our solutions set the industry standard for elevating real estate projects. Complementing our 3D expertise, we offer holistic advertising and branding solutions. Our integrated campaigns, spanning TV, Print, Outdoor, Design, Digital, and Social Media, enhance brand visibility and market presence. Position Overview:The Senior Client Servicing acts as the key liaison between the agency and its clients, ensuring smooth communication, strategic alignment, and flawless execution of advertising campaigns. This role requires a blend of strong relationship management, project coordination, and leadership skills to deliver impactful marketing solutions. The ideal candidate is proactive, detail-oriented, and capable of managing multiple accounts while guiding internal teams to deliver exceptional results. Role & Responsibilities:Understanding Client NeedsLiaise with clients on a daily basis to understand their goals, vision, and campaign expectationsTranslate client requirements into clear briefs for internal teamsMaintain long-term relationships with clients by ensuring consistent satisfaction Project & Campaign ManagementHandle end-to-end execution of marketing and digital campaignsEnsure all projects are delivered on time, within scope, and on budgetCoordinate with internal departments like design, planning, and execution teamsTeam LeadershipLead and mentor the client servicing team to ensure smooth operationsAllocate tasks, monitor progress, and resolve any internal conflicts or delaysEncourage a collaborative and high-performance team cultureCreative Presentation & FeedbackPresent campaign ideas, concepts, and deliverables to clients for approvalGather and interpret client feedback and guide creative teams accordinglyManage revisions and ensure final output aligns with client expectationsPerformance Monitoring & ReportingTrack and report the performance of all marketing campaigns across platformsAnalyze results and suggest improvements based on campaign insightsShare regular performance updates with clients in a structured formatDocumentation & CommunicationMaintain all necessary client documentation, feedback, and recordsEnsure clear and timely communication between clients and internal teamsKeep clients informed about project updates and milestonesBudgeting & ApprovalsPrepare budget estimates for each campaignSeek timely approvals from clients and ensure budget adherence during executionOptimize spending for better ROI without compromising campaign quality Qualifications & Skills Required:Minimum 2 years of team management experienceStrong grasp of ATL advertising and campaign dynamicsPostgraduate degree in Marketing/Advertising or equivalentExcellent communication, presentation, and multitasking skillsProficiency in both English and Hindi (spoken and listening)Analytical thinking and problem-solving mindsetAbility to work under pressure and meet deadlines consistently Benefits:Competitive salary packageComprehensive accidental insurance with 10 Lac(s) coverageGenerous life insurance policy to ensure the financial security of employees and theirfamiliesExclusive partnership with Sahyadri Hospital, offering discounted health services and wellness programsAmple paid time off, including vacation days, sick leave, and company holidays, to promote work-life balanceFlexible working hoursGratuity plan to reward loyalty and long-term commitmentRobust Provident Fund (PF) and Employee State Insurance Corporation (ESIC) benefitsfor retirement planning and financial stabilityAccess to a wide range of soft skill training programs and professional developmentopportunities to foster career growth and advancement