Karo TripMumbai, Maharashtra, India (On-site)Job Title: Ticketing Manager (Corporate & Airline Relations)Location: Malad, MumbaiJob Type: Full-timeCompany Overview'Karo Trip' is a premier travel management company dedicated to delivering seamless, technology-driven travel solutions for our diverse clientele. With a focus on innovation and excellence, we bridge the gap between traditional travel expertise and modern digital infrastructure. Our team thrives in a fast-paced, collaborative environment where every member plays a vital role in redefining the travel experience through cutting-edge API integrations and strategic partnerships.Role OverviewWe are seeking a strategic and technical Ticketing Manager to lead our air ticketing operations. You will be responsible for the end-to-end lifecycle of air travel, from negotiating airline contracts to overseeing complex corporate and series fare distribution. This role requires a blend of deep industry knowledge in fare construction and a forward-looking approach to API and NDC (New Distribution Capability) integrations.Key ResponsibilitiesAirline Contracting & Relations: Lead negotiations with domestic and international carriers to secure favourable group airfares, tactical incentives, and corporate rates.Fare Management: Oversee the implementation of Corporate Fares and Series Fares (fixed departures), ensuring optimal seat allotment and tariff updates.Technical Distribution: Drive NDC adoption and API integration projects to enhance product connectivity and real-time inventory access.Operations & Ticketing: Manage the full ticketing lifecycle, including complex PNR creation, automated re-issuance, refunds, and cancellation processes.Quality Control: Monitor Agent Debit Memos (ADMs) and Billing and Settlement Plan (BSP) reconciliation to mitigate financial risks.Team Leadership: Mentor a high-performing team on advanced GDS techniques, fare code decoding, and industry-standard SOPs.Required Skills & ExperienceExperience: 5–10 years in airline ticketing or Corporate/MICE operations, with at least 3 years in a leadership role.GDS Expertise: Expert-level proficiency in Amadeus, Sabre, or Galileo for complex international itineraries.Fare Knowledge: In-depth mastery of IATA fare construction, Passenger Type Codes (PTC), and global pricing units (NUC/IROE).API/NDC: Familiarity with XML/API structures and New Distribution Capability (NDC) standards for modern airline retail.Negotiation: Proven track record of managing supplier relationships and securing airline incentive contracts.Certification: IATA Advanced Fares & Ticketing or equivalent certification is highly preferred.What We OfferCompetitive salary and performance-based bonuses Health insurance and benefits.Opportunities for career growth in a fast-paced travel firm.How to ApplyPlease submit your updated resume and a brief cover letter through LinkedIn, or send it directly to with the subject line /"Application: Ticketing Manager - Corporate & MICE Travel Ops/".
Job Title
Ticketing Manager