Job Title

Job Description – HR Operations Associate (Hire to Retire) – German Language SupportJob Location – Whitefield, BengaluruShift – Should be comfortable for night and rotational shiftsRole Summary:We are seeking HR Operations Associates to support end‑to‑end Hire‑to‑Retire (H2R) processes for a global client. The role involves delivering Tier‑1 HR Helpdesk services, executing H2R transactions, and partnering with global HR teams. German language fluency is mandatory.Requirement location: Bangalore (India)Key Responsibilities:A. HR Helpdesk & Advisory (Tier‑1)- Handle HR queries related to Compensation, Benefits, Payroll, L&D, Timekeeping, Workday transactions, Recruiting, and Performance Management.- Provide voice and non‑voice support in German and English.- Manage and resolve tickets across multiple HR queues.- Support high‑touch cases such as pay-out, health and wellness related suport.B. Hire-to-Retire Transactional Activities- Process Workday HCM updates across the employee lifecycle.- Support onboarding activities including document verification and background checks.- Coordinate offboarding workflows including exit documentation.C. Learning and Development- familiarity with end-to-end workflows within learning administration- Is able to co-ordinate and calibrate with different stakeholders- Ensures managing vendor co-ordination, invoicing and learning event administrationD. Data & Quality- Maintain SLA, TAT, and quality standards.- Ensure PII protection and data confidentiality.- Utilize ServiceNow, dashboards, and knowledge bases.E. Continuous Improvement- Identify process gaps and suggest improvements.- Participate in training, calibrations, and governance reviews.Required Skills & Qualifications:- Fluency in German (B2/C1+).- Bachelor’s degree in HR, Business, Commerce, or related fields.- 1–5 years of HR Shared Services experience.- Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.Behavioral Skills:- Strong communication and customer service orientation.- Ability to work in 24/7 operations.- Problem‑solving and attention to detail.Preferred Skills:- Experience supporting Global clients.- Exposure to Payroll, Recruiting Ops, L&D Ops, and Benefits.- Certifications such as Workday HCM or Goethe German certifications.