Job Title

Role: Desktop Support L3 ExpertRequired Technical Skill Set: Remote Desktop Support, Windows 10, 11, SCCM, IntuneDesired Experience Range:6 + yearsLocation: PuneMode of Drive: Walkin DriveVenue : TCS Pune Maan, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057 (SP1)Desired Competencies (Technical/Behavioral Competency)Must-HaveDesktop Support, Windows 10, 11 troubleshooting experienceGood-to-HaveWindows Virtual Desktop, Basic Azure, and scripting ResponsibilitiesMust have a clear understanding of Windows Operating System.Clear understanding of Domain Joined system and Azure AD joined systemAwareness of Enrollment Process of Windows 10 devices and Troubleshooting.Hands on Experience with OS and Application Troubleshooting in windows 10 OS, Clear knowledge of Registry, Group Policy, basic PowerShell commands, and troubleshooting steps.Hands on knowledge on application deployment failures through SCCMHands on knowledge of Intune, Application Deployment and Device Administration.Clear Idea of AD, Azure AD, Intune Groups, Compliance Policies, and Access Management.Clear Idea of Task Sequence, Device Enrollment.