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Title: Senior Technical Program ManagerJob Description:The stage/The Gig:Technical Program Management at Flipkart entails executing programs that require collaborationand decision making between multiple functions or groups.The team executes a variety of programs of varying degrees of complexity. Large Programs, forexample, could be a multi-phased initiative that needs Product capabilities, changes in BusinessOperations, Processes, Policies etc and often have high impact on both Customers and Sellers.Your Role:● Partner with Sponsor of a Project/Program to identify and define Success criteria.● Plan out a process of execution which involves:○ Identify stakeholders, work out a RACI, define scope, figuring out MVPs where applicable○ sensible milestones and iterations for the project○ driving SPOCs in multiple teams to collaborate and create a joint schedule.○ holding SPOCs accountable for delivery.○ identifying risks to Success and bubbling them up to relevant Leader’s attention.● Act as a Hub for all participating Teams, Functions, Disciplines.○ Be able to react to situations and take decisions in the best interest of theProgram/Project.○ Be the source of truth for any stakeholder w.r.t the Project.Your Skills● Ability to translate a problem statement into a set of Metrics that reflects each key stakeholders interest● Experience driving DS & LLM models based programs● Ability to be absorb ambiguity and be able to set clear goals for participating teams/SPOCs● Ability to condense risks or new information into key essentials and informing relevant leaders for faster decision making.● Ability to think critically● Technology experience - of developing, testing and releasing products.Your Experience● 11+ years of overall experience with at least 7+ years of TPM experience● MBA from a tier-1 college or university will be a plusYour Cheers!Apart from all the general benefits of best in industry compensation, equity, healthcare and so on,Flipkart prides in calling out the big hand for you to be● Exciting and challenging work in a fast growing company with a lot of opportunity forgrowth. We call ourselves an incubator for professionals where you get all the optimalconditions to do your best and work with some of the smartest people.Role: Senior Technical Program ManagerYour Impact:● Manage the tracking and delivery of 3-4 complex, multi-quarter technical projects spanningmany teams and stakeholders anchored within a cluster.● Provide Objectives and Key Results (OKR) management, coordination, and support. Launchreview process coordination/support for one or more clusters● Manage the execution within the Engineering team, identifying opportunities for processoverhead reduction/velocity improvement● Evaluate and define the needs for additional tooling automation across our teams andcross-functional stakeholders● Communicate program objectives and strategic alignment to stakeholders with a variety oftechnical and non-technical backgrounds● Work cross-functionally with product and business teams to deliver amazing experiences● Bring a high-level view from Program/Initiative execution to the business management team.● Support product managers to manage and coordinate Go-to-Market (GTM) event launchactivities across departments (Full-Stack Engineering teams, Product, Marketing, Sales, etc.)and ensure seamless market launch(es).● Identify and manage cross-initiatives and cross-department dependencies, risks and issues.● Track and report high-level view of the program's execution to senior management.● Assist teams in managing initiative portfolios that map to the strategic objectives.● Assist teams within one or more clusters in the quarterly initiative planning process,chartering and information gathering.● Assist teams with release coordination and product readiness.● Work with the management and program leads to track and manage risk.● Facilitate program performance/operations meetings and supports strategic alignment withcorporate objectives.● Track and coordinate resolution of escalations.● Contribute to organizational performance improvements (e.g. JIRA, dependencymanagement, quarterly planning, etc.) for one or more clusters.● Conduct post-program evaluations with the ability to identify improvements for optimalprocess flow.● Stakeholder Management: ensure that program initiatives meet leadership and/or customerexpectations, timely communication/escalation to leadership.● Ensures the senior management team is informed on program status and risks, and managesinitiative related escalations to resolution.Your Skills● Ability to translate a problem statement into a set of Metrics that reflects each key stakeholders interest● Ability to be absorb ambiguity and be able to set clear goals for participating teams/SPOCs● Ability to condense risks or new information into key essentials and informing relevant leaders for faster decision making.● Ability to think critically● Technology experience - of developing, testing and releasing products.● Advanced knowledge of the full life-cycle of product development.● Experience in product development planning and providing leadership.● Ability to collaborate with IT engineers and report to senior managers.● Extensive experience in software product engineering, deployment, and integration.● Ability to evaluate product performance metrics, as well as diagnose and resolve issues.● Ability to keep up with advancements in the field of technical product development.● Exceptional communication and interpersonal skills.