Job Title: Offshore Delivery Head / DirectorLocation: [Gurgaon/Pune/Chennai/Bangalore/Hyderabad/Straive India locations]About StraiveStraive is a trusted leader in building and operationalizing enterprise data and AI solutions for top global brands and corporations. Our key differentiators include extensive domain expertise across multiple industry verticals, coupled with cutting-edge data analytics and AI capabilities that have consistently driven measurable ROI for our clients. With a global footprint spanning 30+ countries, Straive serves hundreds of clients, supported by a team of 18,000+ seasoned professionals.Role DescriptionThe Offshore Delivery Head will be a linchpin in our global delivery model, responsible for leading high-impact AI and analytics engagements while driving the commercial health of the portfolio. You will bring a rare blend of hands-on technical depth, strategic account management, and fiscal rigor to manage large-scale offshore teams.In this role, you will spearhead BFSI, CPG, and Supply Chain Analytics initiatives, ensuring that complex challenges translate into scalable, production-grade solutions. You are not just a delivery lead; you are a business owner responsible for the P&L of your unit, a strategic partner to our clients, and a growth catalyst for the organization.Key Responsibilities1. Strategic Delivery & Portfolio Management● Offshore Leadership: Lead and scale offshore teams of 50+, ensuring excellence in the delivery of BFSI, Supply Chain analytics, and enterprise AI projects.● End-to-End Ownership: Oversee the full lifecycle of data solutions—from structuring ambiguous business problems to deploying predictive/prescriptive models in production.● Governance: Architect scalable data frameworks and ensure all deliverables meet the highest standards of quality, validation, and security.2. Account Management & Growth● Client Farming: Identify opportunities to expand Straive’s footprint within existing accounts by pitching new AI/Analytics use cases and service lines.● Strategic Roadmap: Partner with onshore teams to develop 12-24 month digital transformation roadmaps for key clients.● Retention & Satisfaction: Act as the ultimate escalation point for delivery, ensuring world-class CSAT (Client Satisfaction) scores and long-term partnership retention.3. P&L & Operational Excellence● Financial Accountability: Own the P&L for the delivery unit, including revenue forecasting, margin management, and budget adherence.● Resource Optimization: Drive high utilization rates and optimize the pyramid structure (Junior/Senior mix) to protect gross margins without compromising quality.● Contract Management: Oversee SOW (Statement of Work) creation, contract renewals, and commercial negotiations to ensure profitable engagement models.4. Client Advisory & Stakeholder Management● The Bridge: Act as the primary conduit between offshore technical teams and onshore business stakeholders to ensure total alignment.● Executive Presence: Engage directly with Director and VP-level stakeholders to define analytical approaches and present complex insights as actionable business strategies.5. Hands-on Technical Guidance● Advanced Analytics: Guide teams in applying Machine Learning, AI, and Operations Research (OR) to solve real-world problems.● Tech Mentorship: Conduct deep-dive reviews of Python/SQL code and model architectures to maintain technical rigor across the floor.Qualifications & Skills● Experience: 15–18 years of total experience, with at least 8+ years in a leadership role within a specialized AI/Analytics consulting environment.● Commercial Acumen: Proven track record of managing a P&L of $5M–$10M+ and a history of successfully /"farming/" and growing client accounts.● Domain Mastery:○ BFSI/CPG: Deep expertise in Supply Chain or Banking/Insurance data frameworks and migration initiatives.● Technical Stack:○ Core: Strong hands-on expertise in Python and SQL.○ Data Engineering: Experience with Data Migration and Big Data (PySpark, Hadoop, Hive).○ Cloud/Viz: Familiarity with Azure and Power BI.● Leadership: Demonstrated ability to influence VP-level stakeholders and mentor multi-disciplinary teams (Data Scientists, Engineers, and Analysts).● Education: Quantitative background (Engineering, Statistics, Economics) or an MBA from a premier institute.
Job Title
Delivery Head