Job Title

Company DescriptionDiscover transformative beauty at KOZA Aesthetic Care. Our newest center in Jayanagar, Bangalore, offers premium services in skincare, hair transplant, weight management, cosmetic surgeries, and dental veneers. With a track record of excellence from our Electronic City and Banashankari locations, we bring expertise and innovation to every treatment. Join us and experience personalized care in a state-of-the-art facility. Unlock your radiance with KOZA Aesthetic Care.Senior Telecaller – Aesthetic ClinicLocation: Ground Floor, 35/20, 11th Main Rd, Vishya Bank Colony, 5th Block, Jayanagar, Bengaluru, Karnataka 560041Experience: Minimum 2 Years (Aesthetic / Healthcare preferred)Role Overview:We are looking for an experienced Telecaller who can handle patient inquiries, manage leads efficiently, and convert them into consultations while maintaining a high level of professionalism.Key Responsibilities:Handle inbound and outbound calls for patient inquiriesExplain clinic services (skin, hair, cosmetic treatments) clearly and confidentlyConvert leads into confirmed appointments/consultationsPerform regular follow-ups via calls, Whats-app, and SMSManage and update lead data in CRM systemsCoordinate with clinic and front desk for schedulingHandle patient queries and objections professionallyEnsure a smooth and positive patient experienceRequirements:Minimum 2 years of experience as a Telecaller (Aesthetic / Healthcare preferred)Strong communication and convincing skillsGood knowledge of aesthetic treatments/services (preferred)Ability to handle high-volume calls and follow-upsFamiliarity with CRM tools or ExcelKey Skills:Strong communication & interpersonal skillsInfluencing and negotiation skillsLead conversion & follow-up managementCustomer handling and problem-solvingKPIs (Performance Metrics):Number of calls handled dailyAppointment booking rateLead-to-conversion ratioFollow-up efficiencyWhat We Offer:Professional and supportive work environmentGrowth opportunities in healthcare marketingPerformance-based incentivesHow to Apply:Interested candidates can apply now or contact us for more details.