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Role Title:Head – Sales & Operations (India Domestic Staffing)Location:India (BLR/Mumbai/Ahmedabad preferred)Role OverviewWe are seeking a seasoned Sales & Operations Leader to build and scale our India domestic staffing business. This role will own the end-to-end P&L, driving revenue growth while establishing a high-performing, process-driven delivery organization.The ideal candidate brings a balanced blend of business development, operational rigor, and team leadership, with a proven ability to translate strategy into execution.Key Responsibilities1. Business Growth & Revenue OwnershipDrive new client acquisition and expand existing relationships across IndiaDevelop and execute go-to-market strategies for domestic staffing servicesOwn pipeline management, revenue forecasting, and overall business performanceIdentify and penetrate new markets, including Tier 2 and Tier 3 cities2. Delivery & Operational ExcellenceOversee the end-to-end recruitment lifecycle (requisition to onboarding)Drive key delivery metrics including time-to-fill, submission quality, and conversion ratiosBuild scalable delivery models to ensure consistency and predictabilityEnsure high standards of client and candidate experience3. Governance & Performance ManagementEstablish KPIs and performance frameworks across sales and deliveryLead regular governance forums, including pipeline reviews and delivery performance trackingImplement reporting structures, dashboards, and operational cadenceEnsure accountability and data-driven decision-making across teams4. Team Leadership & Capability BuildingHire, mentor, and scale high-performing sales and recruitment teamsDevelop leadership bench strength within the organizationFoster a culture of ownership, collaboration, and execution excellence5. Stakeholder & Client ManagementServe as a strategic partner and primary point of contact for key clientsManage senior stakeholder relationships across HR, business, and procurement functionsDrive client satisfaction, retention, and long-term account growthKey Success MetricsRevenue growth and profitabilityFill rates and time-to-fill improvementsOffer-to-join conversion ratiosClient retention and account expansionTeam productivity and utilizationIdeal Candidate Profile10–15+ years of experience in staffing, recruitment, or workforce solutionsDemonstrated success in owning both sales and delivery functionsProven track record of scaling teams and managing revenue portfoliosStrong understanding of recruitment operations, governance, and metricsExperience working with enterprise and mid-market clients in IndiaWhy Join UsOpportunity to build and scale a high-impact business verticalHigh visibility and direct engagement with leadershipEntrepreneurial environment with strong growth ambitionsAutonomy to drive strategy and execution